Director - Health, Equity and Wellbeing Consultant

Our Health and Benefits business help large and mid-size clients control health and welfare plan costs, improve health outcomes and promote employee engagement through broad-based, state-of-the-art interventions.  We provide solutions encompassing creative plan design, vendor evaluation and management, pricing and funding strategies, data analytics, valuation support, compliance and governance strategies.  

The Role

As a Director you will consult on a wide variety of health, equity and wellbeing projects, involving wellbeing strategy, clinical condition management, and vendor evaluations. You will serve as the communication liaison with our clients and their program vendors, create client deliverables, contribute to client management and new business activities, and participate in the creation of new intellectual capital.

Performance Objectives

• Clients
  • Deliver superior, consistent consulting, client management, and project management in support of projects
  • Work with teams to develop integrated wellbeing strategies, innovative health management incentive programs, and evaluate ROI/VOI for health management programs 
  • Partner with nurses to conduct clinical assessments of health management programs (case management, disease management and wellness)
  • Conduct analysis of wellbeing current state with clients – qualitative and quantitative context
  • Collaborate with other WTW lines of business on analyses and client recommendations
  • Create presentations and other work products for client discussions on health management and wellbeing topics 
  • Manage vendor selection, procurement and optimization
  • Serve as primary, daily contact to clients and program vendors on delivery of services
  • Develop a trusted advisor relationship with client contacts through effective communication and efficient, quality execution of projects
  • Contribute health, equity and wellbeing perspectives to broader health and benefits projects such as benchmarking, funding and re-design of plans
  • Contribute to the development of Willis Towers Watson intellectual capital, tools, and approaches
• Financial
  • Meet revenue goals established with your manager
  • Support the generation of new business by enhancing relationships with current clients and recommending new projects and solutions
  • Participate in prospecting opportunities with new clients as part of a broader team
• People
  • Build relationships internally and collaborate effectively on cross-functional teams
  • Demonstrate natural ease and effectiveness when dealing with clients/colleagues at all levels
  • Educate other Willis Towers Watson consultants and associates on health, equity and wellbeing related intellectual capital and market trends
  • Serve as mentor to more junior level staff

Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

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The Requirements 

• 4+ years of experience with complex health and welfare projects gained in a consulting or brokerage environment, or similar Health Management related role 
• BA/BS degree required
• Knowledge of the fundamentals of population health and delivery of health care in the US
• Familiarity with the health care and point solution vendor marketplace
• Ability to balance and prioritize a number of client requests simultaneously 
• Knowledge of policies, programs and benefits that support diversity, equity and inclusion in the workplace
• Superb organizational ability, including capability of managing and prioritizing many simultaneous projects
• Superior ability to influence and collaborate with colleagues
• Team oriented mindset and interpersonal skills
• Demonstrated written/verbal communication skills, collaboration and partnership experience
• Flexibility and proven ability to diagnose and resolve issues
• Demonstrated strategic, creative, problem-solving and analytic skills
• Self-starter attitude and ability to work with ambiguity
• Adept at using technology to serve our clients and accomplish our goals, and comfortable with the virtual setting for many colleague and client interactions
• The ability to see the "big picture," leveraging the resources of related practices to address the clients' business challenges
• Intellectual curiosity and desire to keep abreast of latest developments in health management and Health and Benefits strategy, and contributing to the development of new tools and approaches
• Working knowledge of MS Office (Excel, Word, PowerPoint)

Compensation And Benefits