Director, VA SSVF (64870)

Job DetailsJob Location: SSVF VA - Burke - Burke, VA 22015Position Type: Full Time - 40 Plus BenefitsEducation Level: Master's Degree ObtainedSalary Range: $85,000.00 - $87,000.00 Salary/yearTravel Percentage: Up to 25%Job Shift: DayJob Category: Veteran ServicesThe Program Director, SSVF Virginia, is responsible for the overall oversight, management and development of the Rapid Re-Housing and Homeless Prevention services offered in Virginia under a Supportive Services for Veteran Families grant awarded to VOACC by the US Department of Veterans Affairs.  The Program Director facilitates day-to-day operations for participating households and referral processes, supported by the Program Coordinators.

Working in close partnership with the Vice President of the Virginia and the Director of Operations, the Program Director ensures service delivery, program direction, and grant compliance. This includes developing, implementing, and monitoring the operating budget to ensure responsible financial stewardship and resource optimization. Additionally, to initiate community-based initiatives that promote service network accessibility to unsheltered veterans. The Program Director provides strategic leadership and advocacy, promotes service accessibility, and coordinates wraparound support within the community. The role includes operational oversight of all program functions, including recruiting, hiring, training, and supervising staff.

The Program Director ensures the program operates and delivers services in accordance with current policies and procedures, contract requirements, and federal, state, and local regulations. The position also functions to develop and implement systems that provide key linkages for individuals served—beginning at intake and assessment and continuing through to the attainment or maintenance of permanent housing in their home communities.

 Responsibilities:

Program Oversight & Strategic Leadership


Lead the planning, implementation, and continuous evaluation of Housing and Supportive Services programs, ensuring alignment with evidence-based practices and Veteran-centric care models.
Serve as primary liaison between VOACC programs and funding/regulatory entities, including VA, HUD, and local Continuums of Care (CoCs), ensuring fluid and responsive communication.
Ensure full compliance with federal, state, local, and contractual regulations, including SSVF program guidelines and CARF accreditation standards.
Oversee program operations to ensure fiscal integrity, appropriate use of funds, and timely documentation of expenditures; report budget variances to the Vice President of Virginia.


Performance Management & Quality Assurance


Conduct regular monitoring and annual evaluations of program activities using established performance frameworks; implement corrective actions to mitigate risk and enhance service quality.
Provide data-driven recommendations to improve program outcomes and service delivery for Veterans and their families.
Ensure timely and accurate reporting through HMIS and other required systems; oversee monthly repository uploads and quarterly submissions to SSVF and other funders.


Staff Supervision & Capacity Building


Recruit, onboard, and supervise qualified staff across multiple service locations, including Team Leads, Case Managers, and Housing Specialists.
Ensure annual performance evaluations and professional development plans are completed for all Housing program staff.
Facilitate ongoing training in trauma-informed care, suicide prevention, homelessness response, CPR, ethics, and VOACC policies; maintain comprehensive training records.


Persons Served Services & Supportive Interventions


Oversee intake prioritization and case assignment for high-acuity Veterans and families, ensuring timely access to services.
Guide staff in delivering holistic, strengths-based services that promote housing stability, financial empowerment, health and wellness, and community reintegration.
Ensure completion of initial assessments, three-month reassessments, and development of individualized Family Services Plans with measurable goals and follow-up.


Community Engagement & Service Coordination


Strengthen partnerships with CoCs, legal service providers, and community-based organizations to expand access to supportive services and legal advocacy for Veterans.
Coordinate outreach efforts to meet program enrollment goals and enhance visibility of services across 61 covered counties.
Engage Persons Served, stakeholders, and community members to solicit feedback and foster support for program initiatives.


Administrative & Operational Support


Maintain accurate Persons Served records and program documentation in accordance with federal and VOACC standards.
Ensure facilities and vehicles are safe, clean, and adequately supplied; manage lease renewals and expense submissions.
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