Student Worker - Office Assistant at Brooks Flats 2023/2024- BC

Job Title: Student Worker - Office Assistant at Brooks Flats 2023/2024- BC

Job Classification: Administrative and Office Services, Student

Department: Campus Living & Learning

Hiring Manager: Amanda Kendrick 

Contact: Amanda_Kendrick@baylor.edu

Work Schedule: Maximum 20hr per week, need weekend availability. Desk is open hours of 7:00 am to 1:00 with holiday hours. 

Desired Length of Employment: 8/2023 - 5/2024

Pay Rate: $7.25

Job Description:

The purpose of the Office Assistant (OA) position is to provide administrative support to on-campus communities at Baylor University.  As employees of Campus Living & Learning, we expect OAs to recognize the value and importance of the on-campus living experience.  In this way, the OA should be a helpful resource and referral agent for residents, parents, visitors, and faculty/staff in our communities.  OAs are expected to uphold Campus Living & Learning’s Customer Service Standards.  In addition, the OA plays a vital role in the safety and security of our residential communities by being aware of escort and visitation policies, verifying resident identity when applicable, and communicating issues of concern to other residence hall support staff.  

DUTIES AND RESPONSIBILITIES

•    Monitor door security and inform appropriate staff if any issues arise [i.e., Community Leaders (CLs), Residence Hall Director (RHD), and Safety and Security Education Officers (SSEOs)]  
•    Provide administrative support to residents including, but not limited to:  room access support [e.g., unlock codes], and checking out equipment
•    Assist in maintaining accurate log books for unlock codes, maintenance issues, equipment check-out, lost and found, and gift registries
•    Be knowledgeable of on-campus locations and resources
•    Support residents in communicating issues of concern to other members of the hall staff
•    Enforce and uphold Campus Living & Learning policies and procedures  
•    Complete other administrative tasks as assigned by the supervising RHD

CHARACTERISTICS AND QUALIFICATIONS

Required Qualification:    Must have completed at least one semester as a Baylor student.  
Preferred Qualification:      Federal Work Study (FWS) eligible.  Preference given to students who
                currently reside on campus.

Office Assistants are required to be professional, friendly, courteous, helpful, and proactive.  Office Assistants must be in good standing at Baylor University as well as maintain a minimum 2.5 cumulative GPA while in the position.   If the Office Assistant’s GPA is below a 2.5, the Office Assistant’s work agreement may be terminated.   

A successful candidate for the Office Assistant position will exhibit the following characteristics: good time-management, organizational and administrative skills, sound judgment, ability to manage multiple tasks, good communication skills, ability to be flexible and work well with others, and a commitment to student interaction.

Failure to comply with or adhere to Baylor University policies, Campus Living & Learning policies, or state/federal laws could result in immediate loss of position.

• Provide general office assistance and support  
• Greet clients and visitors with excellent customer service; answer inquiries and provide information 
• Maintain files and reports and ensure confidentiality of information  
• Assist with various projects, activities or tasks as needed  
• Ability to comply with University policies  
• Maintain regular and punctual attendance 

Employer: Baylor University

Work Location: Brooks Flats

Work Address: 1212 S 7th St, Waco, TX 76798