Sales Associate

Why join us? 

Our purpose is to design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

MillerKnoll Sales Associates have a passion for helping customers see what is possible with the latest on-trend product portfolio. They do this by building meaningful and long-term relationships with their customers, dealer partners and the A+D community. They use their comprehensive knowledge to guide and advise customers looking to furnish their facilities.

Our Furniture Sales Associates are up to date on the latest trends, and are trained to work with a range of design driven products to meet the full floor plate requirements of today’s commercial spaces. If you enjoy working with customers in a competitive team environment, have a passion for helping dealer salespeople, end-customers and designers meet their objectives and have a proven ability to drive sales, this position has the potential to offer you a creative and rewarding career.

Essential Functions

• Lead and model company core selling and customer service standards within our dealers.

• Develop compelling specifications for dealer sellers to position with end-users and design firms

• Accountable for creation of initial budgets and achieving sales goals while maintaining a customer service mindset

• Maintain Salesforce (CRM) information so the Regional Sales Director can accurately report expected sales volumes

• Train and develop dealer sellers on products, insights and selling MK solutions from a consultive standpoint

• Lead and manage workload in partnership with the Regional Sales Director and other team members

• Provide specific and timely feedback about performance and share those observations with the management team

• Coach associates on opportunity performance and maintain a strong visible presence within the dealership location

• Learn and exhibit competency in all front/back of house processes and standards

• Assist A/D and dealers with specifications and product selections and respond to technical questions

• Some regional travel may be required from time to time

• Performs additional responsibilities as requested to achieve business objectives.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

• Bachelor’s Degree in design, architecture, business administration, marketing, sales or related field required.

• 1+ years of successful selling experience in the field of design and/or architecture, capital or luxury goods required or  an equivalent combination of education, training and experience considered.

• Can work comfortably and efficiently in a range of computer software: SketchUp, AutoCAD, Microsoft platforms and Adobe, Outlook

• Basic knowledge of CET highly desirable

• A creative mindset and a propensity for generating solutions that solve problems.

• Strong communication and interpersonal skills.

• Commitment to meeting established project deadlines in a complete, accurate and thorough manner

• Excellent organizational and time management skills, self-motivated.

• Strong proactive problem-solving skills.

• Strong delegation skills in support of execution and driving results.

• Proven ability to build a culture focused on success and teamwork.

• Handles confidential information with a high degree of integrity, honesty, and trustworthiness.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Must be able to perform all essential functions of the position with or without accommodations.

Our Values

Our values speak to our shared beliefs. They describe how we live our purpose through the way we le