Instructional Designer - Senior

Job Details

Job Location: Jacksonville, FL 32256Position Type: Full TimeEducation Level: 4 Year DegreeTravel Percentage: Up to 10%Job Shift: DayJob Category: Training

Who WE are:

 

RailPros is the premier provider of engineering and diversified safety services to America’s rail and transit industry. Driven by a passion for our people, clients, and communities, we are committed to solving our customers’ challenges and earning their trust through teamwork, continuous improvement, and service excellence. As a people-first organization, we prioritize the well-being and growth of our employees, fostering a culture of caring and support. We believe that when our people thrive, our company thrives.

 

Our mission is to enhance mobility, safety, and quality of life for residents, passengers, and partner companies. We do more than just provide services – we are constantly innovating and staying abreast of industry developments to help our customers succeed. Join us in our shared goal of keeping America moving and ensuring customer satisfaction in an environment where your contributions are valued and your growth is encouraged. Apply now and become a part of our exciting journey!

 

Job Summary

The Senior Instructional Designer for RailPros Training & Media Service group leads the design and development of innovative, effective training programs for our clients. This role collaborates with subject matter experts (SMEs), safety officers, and operations leaders to create learning solutions that support regulatory compliance, operational excellence, and workforce development.  This position requires both independent initiative and team leadership, providing guidance to other instructional designers and content developers.

 

 

Essential Duties & Responsibilities

• Apply adult learning principles and instructional design best practices to develop engaging, multimedia-rich course content
• Lead the end-to-end design and development of learning content, including modes of assessment to measure the effectiveness and application of training
• Lead a cross-functional development team throughout the project life cycle
• Design inclusive learning experiences that reflect diverse learning styles
• Collaborate with SMEs to identify training needs and close knowledge gaps
• Recommend curriculum strategies based on needs analysis
• Define instructional goals and align content accordingly
• Contribute to project proposals, including scope, design plans, timelines, and budgets
• Develop training deliverables such as ILT guides, eLearning modules, exams, and surveys
• Support media production (audio, video, animations, simulations, games)
• Create interactive exercises and activities to reinforce learning
• Establish performance criteria and develop assessment tools
• Maintain project documentation and course assets
• Conduct post-training evaluations and recommend improvements
• Other duties as assigned or required to meet the business needs

 

 

Qualifications

Knowledge, Skills, & Abilities

• Advanced knowledge and understanding of adult learning theory and instructional design methodologies for classroom-based, self-guided, and virtual training
• Extensive experience working with elearning development tools (Articulate, Captivate, etc.)
• High proficiency in developing instructor-led training materials, including Instructor Guides, Participant Manuals, and presentation materials
• High proficiency in Microsoft PowerPoint
• Partnering effectively with others to achieve results
• Excellent verbal and written communication skills
• Superior ability to proofread work of self, and others, to improve quality, consistency, and readability
• Superior ability to write effective copy, instructional text, audio scripts/video