Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Senior Talent Program Supervisor within PNC's Talent Program organization, you will based in Pittsburgh, PA or Cleveland, OH.

The Talent Program Supervisor oversees the onboarding and orientation experience for PNC's early career programs.

This role works with internal and external partners to deliver a best in class experience for 900+ employees each year. The Talent Program Supervisor has a vision for big picture but is comfortable managing the details of complex project plans.

The role also partners with Development Program Managers and partners in PNC University to design and deliver robust learning plans for Line of Business Development Program Associates.

Successful candidates have experience in project management, communications, event planning, human resources, learning and development and people management.

Job Description

• Leads the team in the development and delivery of programs for targeted talent segments using sound talent management principles. Manages the team's accountability for stakeholder consultation, the creation and delivery of development & system resources, project and program measurement, and other deliverables that support talent programs.  the talent life cycle. Foster and maintain effective relationships among the HR function, the management team, business units and external partners.
• Drives behaviors of the talent team to develop continuous improvement strategies in order to meet business, development, and talent objectives. Provides direction to talent program staff in determining development needs and objectives for various audiences alongside program managers. Directly supports in-program analysts and their managers throughout the talent life cycle. Foster and maintain effective relationships among the HR function, the management team, business units and external partners.
• Responsible for managing the budget, external partnerships and strategies for assigned programs and new talent initiatives/pilots, including program launches as assigned.
• Partners with clients (employees, business, management) to provide coaching and strategic support related to assigned projects, programs, and/or talent segments.
• Oversees and drives the decision on the execution of projects, events, systems and deliverables related to talent programs. Set expectations for the team to recommend, design, implement, manage, and/or evaluate programs or deliverables as assigned.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:

• Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
• Live the Values - Role models our values with transparency and courage.
• Enable Change - Takes action to drive change and innovation that will transform our business.
• Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
• Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and