Junior Retail Cook

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Job Posting Title:

Junior Retail Cook

Job Description:

Title of Job:  Junior Retail Cook

  

POSITION SUMMARY: 

Under the general supervision of the Senior Director for Dining Services and Facilities Events and with oversight from the Assistant Retail Manager and Dining Services Supervisor, the Retail – Junior Cook performs routine and non-routine tasks related to the production, preparation, service, and sale of hot and cold food products for Dining Services operations. Responsibilities include preparing food, beverages, cashiering, and supporting various stations in the kitchen, dining areas, and retail locations.

DUTIES AND RESPONSIBILITIES: 

Cooking and Food Production
• Use a variety of manual and automated kitchen equipment to cook, measure, mix, wash, peel, cut, slice, or shred meats, fruits, vegetables, and other products/ingredients.
• Follow approved recipes and food presentation standards to prepare, season, marinate, cook, taste, carve, and serve soups, meats, vegetables, and desserts; Trim and cut meats, poultry, and fish.
• Assist in food preparation for salad bars, sandwich stations, and other areas.
• Take and record “cook to” and holding temperatures at prescribed intervals to ensure compliance with Hazard Analysis and Critical Control Points (HACCP) guidelines.
• Properly use “Just in Time” and “Batch” cooking to ensure freshness and minimize leftover food; use leftovers to reduce waste.
• Label, date, and store all produced items appropriately.
• Pull and prepare items in advance of production as required by recipes and communicate needs to management.
• Follow required procedures for the preparation and service of Vegetarian and Vegan products.
• Use HACCP and Personal Protective Equipment (PPE) standards to maintain a safe working environment.
• Maintain and record production information, including food usage and meal counts.
• Assist with catering production as required by the manager or lead.
• Notify management of any food quality and quantity issues.

Retail and Cashiering
• Greet and interact with customers in a pleasant manner, ensuring customer satisfaction with food and service.
• Operate cash registers, mobile ordering systems, and meal-card access systems.
• Receive payment, make change, and provide receipts to customers.
• Reconcile cash drawers, complete daily logs, and safeguard funds.
• Maintain cleanliness and sanitation of counters, food stations, and equipment using proper cleaning techniques and chemicals.
• Set up and maintain self-sustained service stations, including steam tables and display areas.

Barista and Food Service Worker Duties
• Brew and serve beverages, including coffee, espresso, and specialty drinks, following proper recipes.
• Ensure drink supplies and equipment used behind the counter are organized and presentable, always maintaining a clean and professional appearance for customers.
• Label, date, and store food items appropriately.
• Maintain cleanliness of assigned areas, including dining tables, equipment, and storage areas.
• Maintain food production records and temperatures to comply with safety guidelines.
• Communicate with Jay’s Place Lead or a manager/supervisor of any food quality issues or concerns from customers.
• Assist with setting up and maintaining service counters, display coolers, and food
merchandise areas.

Other Responsibilities
• Participate in staff meetings and training.
• Follow all health and safety regulations.
• Assist with retrieving deliveries made to The Café or Hoch-Shanahan, transport them to Jay’s Place, and organize them appropriately while adhering to the proper FIFO method.
• Notify the manager-on-duty if there are safety issues, a need to replenish supplies, or if assistance is needed in the performance of job duties.
• Assist with event setup, delivery, and service for catering.
• Assist with food production across multiple locations, including Hoch-Shanahan Dining Commons, The Cafe and Jay’s Place.
• Work overtime during special events and emergency situations.
• Participate in special catering events such as Family Weekend, Commencement Week and others.
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