Float Office Assistant- Center for Women's Emotional Wellness, Newark

Job Details

ChristianaCare's Center for Women's Emotional Wellness practice looking for a Full-Time Float Office Assistant.
 

ChristianaCare Center for Women's Emotional Wellness at the Newark Campus supports women who are adjusting to the birth of their baby, which at times can be very challenging. One in five women will experience a perinatal mood and anxiety disorder. It is the #1 complication to childbirth and can occur during pregnancy and up to a year after having a baby.
 

You are the first point of contact between the practice and the patient. You would be responsible for creating a friendly, welcoming, calm, and efficient environment for the practice. You would serve our patients with poise and compassion, fields phone calls, answers questions, schedules appointments, registers patients, updates EMR and represents the entire practice every time there is interaction and also cross cover at Helen F. Graham (Psych Oncology), Wilmington Hosptial (Neuro Psych Assessment) or Map2 (Psych Assessment) and other practices in Newark and Wilmington per practice needs.

Work Schedule:

• Monday through Friday from 8am to 4:30pm

• No weekends, no holidays.

Compensation / Benefits:

• Full Medical, Dental, Vision, Life Insurance, etc.

• Two retirement planning offerings, including 403(b) with company contributions.

• Generous paid time off with annual roll-over and opportunities to cash out.

• 12 weeks paid parental leave

• Tuition assistance

• Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets, insurance and much more!

Job Duties & Responsibilities:

• Schedules appointments.

• Answers multi line telephones and retrieves accurate messages.

• Manages front desktop.

• Collects payments according to insurance requirements.

• Applies ICD9 & CPT4 codes to encounter forms for billing purposes.

• Performs outreach calls for the team.

• Interacts between physicians, staff, and patients to provide accurate communication and customer service.

• Excellent time management skills, ability to multi-task, and prioritize work.

• Excellent written and verbal communication skills.

• Ability to build and foster professional relationships in a team environment.

• Performs other related duties as required.

Education Requirements:

• High School Graduate or GED required.

• Medical receptionist or medical assistant degree preferred but not required.

• Experience in a medical office setting or customer service environment is preferred but not required.

When we lead with love, excellence is inevitable.
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Post End Date

Jan 9, 2025

EEO Posting Statement

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.