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Salesforce Transformation Architect, Incentive Compensation Management (ICM)

NeuraFlash
Remote, United States, United StatesRemotefull_timeVerifiedPosted 19 Mar 2025

About the role

Why NeuraFlash:

At NeuraFlash, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, Amazon, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies.

We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash was selected as the only partner for the private beta prior to launch. Post-launch, we’ve earned the distinction of being Salesforce’s #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space.

Be part of the NeuraFlash journey and help shape the next wave of AI-powered transformation. Here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you’re ready to make your mark in the AI space, NeuraFlash is the place for you.

We are seeking a talented and experienced Salesforce Transformation Architect with a focus on Incentive Compensation Management (ICM) to join our team. This role is critical in helping drive business transformation by leveraging ICM technologies to optimize incentive compensation processes, align sales and compensation teams, and create scalable solutions that deliver measurable results.

Position Overview:

As a Transformation Architect, you will be responsible for leading the design, implementation, and optimization of Incentive Compensation Management solutions for incentive compensation management. You will collaborate closely with business stakeholders, product owners, and technical teams to understand business requirements and develop tailored solutions that improve operational efficiency, drive business growth, and optimize sales performance.

You will also serve as a thought leader in the areas of incentive compensation management,  platform configuration and enablement, driving best practices, ensuring platform scalability, and ensuring seamless integration with other enterprise systems. You will take the lead on both strategic and technical aspects of ICM platform  implementations and work across multiple projects to deliver high-impact results.

Key Responsibilities:

  • Solution Design and Architecture
    Design end-to-end Salesforce solutions with a focus on Incentive Compensation Management (ICM). Lead the creation of solution architecture blueprints, including integrations, customizations, and configurations
  • Incentive Compensation Optimization
    Analyze current incentive compensation processes, identify pain points, and provide recommendations for automating and improving processes using Salesforce's native and third-party tools. Implement solutions that align with business goals, ensuring transparency and accuracy in compensation models
  • Stakeholder Management
    Collaborate with senior leaders, sales operations, finance, and HR teams to define requirements, build roadmaps, and set clear expectations. Act as the main point of contact for business and technical teams to ensure effective communication and alignment
  • Implementation Leadership
    Lead the implementation of Salesforce solutions for incentive compensation, ensuring timely and within-budget delivery of projects. Provide strategic direction and oversee the technical design, testing, deployment, and post-implementation support phases
  • Customization and Integration
    Leverage Salesforce tools such as Salesforce CPQ, Sales Cloud, SPIFF and third-party ICM applications (e.g., Xactly, Varicent) to configure and integrate compensation management systems. Oversee data migration and integrate Salesforce with other enterprise systems (e.g., ERP, HRIS)
  • Continuous Improvement
    Evaluate and recommend new features, tools, and processes to improve the efficiency of Salesforce-based incentive compensation management. Stay up to date with the latest Salesforce product updates and industry trends

Qualifications:

  • Experience
    • 4+ years of experience working with Salesforce, with at

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Company

NeuraFlash

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