Fidelity & Crime, Senior Underwriting Specialist (Hybrid/Remote)

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture.


Our Management Liability team is seeking a Senior Underwriting Specialist, Fidelity & Crime, to lead and expand our growing Fidelity & Crime portfolio across the Southeast. This role carries strategic responsibility for underwriting excellence, agency partnership, and profitable growth in a key region. Candidates must be based in Georgia to effectively support market engagement and regional initiatives.
This position offers flexible work arrangements, including hybrid or fully remote options within Georgia, with travel required throughout the Southeast to support agency relationships, market development, and key meetings.
At The Hanover, our culture is grounded in our Care Values—we care deeply about our people, our customers, and the communities we serve. We foster an inclusive, collaborative environment where experienced professionals are trusted to make decisions, share ideas, and grow their careers while working toward shared goals.
We are proud to be a diverse and inclusive organization, committed to attracting, developing, and retaining top talent. We believe diverse perspectives strengthen our teams, elevate performance, and deepen the relationships we build every day.
We encourage all experienced Fidelity & Crime Underwriting professionals to apply!
Come Discover The Hanover Difference.
POSITION OVERVIEW:
Responsible for identifying, soliciting, underwriting, and selling new business private/public commercial and governmental crime accounts that drive profitable growth and align with Industry Segments, appetite and mix goals. Apply advanced technical, sales and analytical skills to provide insurance solutions that help Hanover’s customers manage risk. Demonstrates a thorough understanding of Hanover’s strategies and appetites and will use internal and external data to make appropriate individual and portfolio risk decisions. Operates within a broad Letter of Authority for all underwriting decisions and with limited direction while managing an assigned book of business, generally with high technical complexity and coordination.
IN THIS ROLE, YOU WILL:
Technical Underwriting:
• Thorough knowledge and understanding of F&C department business strategy (class of business appetite; account size; coverage differentials; partner/non partner agents, brokers, and wholesalers).
• Knows and applies advanced underwriting concepts including risk selection, exposure, internal controls , coverage implications, and loss analysis.
• Advanced knowledge of pricing components and rating methodology and correlates pricing to exposure, financial strength, and competitive analysis.
• Can identify and explain to agents necessary types of coverages and correlating gaps in coverage based upon account given operations and exposures, to complete our value-added proposition.
Portfolio Management & Financial Acumen:
• Manages assigned portfolio to achieve gross written premium, profitability, rate, retention, industry and LOB mix, new business, and portfolio management goals.
• Demonstrates ability to properly leverage competencies, act as a resource, and build long-term, profitable, and mutually beneficial relationships with agencies, internal management, and external resources.
• Constructs and executes portfolio business plans independently through organized workflow & desk management, which may include special projects.
• Reviews key metrics and uncovers trends that may lead to new business opportunities within agents while achieving profitable growth.
• Drives the implementation of profit improvement initiatives with key agents by leveraging resources.
• Advocates and coordinates with Specialty department, Middle Market and Small Commercial to learn and share knowledge in cross sell opportunities to help manage portfolio/book of business
Sales Management:
• Operates with a franchise perspective to identify and drive enhanced sell opportunities and create growth within other lines of business and customer segments.
• Utilize our value proposition to enhance agency economics, partner conversion, and product specialization in partnership with local management.
• Prioritizes and drives effective relationship management and producer activities to build trust, facilitate negotiation, and secure commitment in order to improve new business results .
• Independently implements territory business plans, monitors performance, adjusts plan to ensure a substantial pipeline for future profitable growth.
• Provide proper training and product knowledge tr