Manager, Talent Acquisition - Americas

We are the leading provider of worldwide smart end-to-end supply chain & logistics, enabling the flow of trade across the globe. Our comprehensive range of products and services covers every link of the integrated supply chain – from maritime and inland terminals to marine services and industrial parks as well as technology-driven customer solutions.  

The Manager, Talent Acquisition - Americas will lead the continuous improvement of the talent acquisition processes, systems, and tools to improve recruitment performance and ensure compliance and quality assurance. Guide the talent acquisition team to execute hiring, develop comprehensive staffing strategies, provide external labor market intelligence, drive a culture of continuous improvement, and build and maintain relationships at all levels of leadership. This is a highly visible leadership role responsible for delivering consistent and flawless service execution to our internal stakeholders.

 

KEY ACCOUNTABILITIES

• Lead a Talent Acquisition (TA) team that will provide best-in-class recruitment, to include but not limited to, partnering with managers to develop a robust and effective recruiting strategy, maintain posted positions, source top talent, screen and interview candidates that align with the positions, extend offers, and deliver an overall exceptional candidate experience.
• Actively own requisitions for Executive Level hiring. 
• Maintain a thorough understanding of TA processes and recruitment systems to ensure alignment with current recruitment processes and represent Talent Acquisition as a Subject Matter Expert (SME) in projects across the enterprise.
• Effectively participate in collaborative conversations with business leaders, hiring managers, and human resource leaders to leverage expertise of the labor market and strategies to attract the right talent to fill open roles.
• Evaluate and monitor KPIs and metrics to identify processes changes/enhancements to optimize recruitment and HR processes and develop standardized processes.
• Lead the continuous improvement of the TA processes, systems, and tools to improve recruitment performance, ensuring compliance and quality assurance.
• Work with Human Resources on changes/enhancements to documentation, toolkits, checklists, etc., and training needs.

Management

• Continuously review and update standard operating procedures (SOP).
• Accountable to ensure process documentation, process maps, workflow diagrams, standard operating procedures (SOP), etc. is maintained.
• Ensure flawless execution of recruitment and HR processes and procedures.
• Partner with Corporate business functions (i.e. HR, Legal, Safety) as needed to understand regulatory and compliance requirements for pre-employment activities to mitigate risk to business locations.
• Develop team members
• Perform other related duties and responsibilities as assigned or required.

QUALIFICATIONS & EXPERIENCE 

• Bachelor’s Degree in a related field (Human Resources, Business, etc.), advanced degree preferred - MBA.
• 10 + years of Talent Acquisition / Recruiting experience required.
  • Experience with applicant tracking systems.
  • Comprehensive knowledge of federal, state, and local employment laws.
  • Broad and deep knowledge of equal employment and affirmative action laws and guidelines, related to compliance as well as current trends and best practices.
  • Understanding of recruitment processes and systems.
  • Experience working with HR data and reports, including analyzing applicant data.
• 3-5 years experience in Team Management in recruiting delivery

Preferred:

• Experience hiring across North and South America is preferred. 
• Experience in developing, documenting, and presenting training materials and 2 years with process improvement.

We deliver our services through an interconnected global network of 128 business units in 60 countries across six continents, with a significant presence both in high-growth and mature markets. Wherever we operate, we integrate sustainability and responsible corporate citizenship into our activities, striving for a positive contribution to the economies and communities where we live and work.   Our dedicated, diverse and professional team of more than 115,000 employees from 131 countries is committed