VP, Global Communications

About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 150,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 1,700 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$6.2 billion and backed by world-leading investors including Visa, Airtree, Blackbird, Sequoia, DST Global, Greenoaks, Salesforce Ventures, Lone Pine, and Square Peg, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.

About the team

The Communications team at Airwallex is dedicated to managing the company’s reputation and fostering strong relationships with key stakeholders. We handle media and public relations and corporate communications to ensure transparent and effective engagement. By advocating for Airwallex’s interests and taking a first-principles approach to establishing Airwallex as a global Fintech leader, we support the company’s strategic goals and growth.

What you’ll do

As the Global Vice President of Communications, you will play a critical role in shaping and leading Airwallex’s global reputation and communication strategy. You will be a key member of the executive leadership team, reporting to the CEO. This position demands a strategic thinker, a compelling communicator, and a seasoned leader who can navigate the complexities of a rapidly expanding global fintech company.

Your role requires a keen understanding of our products and customers as a foundation to how we communicate, engage and build relationships with external stakeholders in the region, especially with the media community, research analysts, and other industry and community partners. You will also be representing Airwallex as a spokesperson. In addition, you will also be responsible for communicating to internal stakeholders and employees around the globe.

This role is based in San Francisco.

Responsibilities:

• Lead the development, implementation, and continuous refinement of Airwallex’s global corporate affairs strategy, ensuring alignment with the company’s vision, mission and business objectives

• Define and articulate Airwallex’s global brand positioning, and cultivate strong relationships with key external stakeholders, including media, investors, analysts, government officials, and industry influencers

• Establish and nurture a robust network of media relationships across key markets, proactively managing Airwallex's reputation and ensuring consistent, positive messaging

• Collaborate with the executive team to develop and execute a thought leadership program, positioning Airwallex as a leading voice in the fintech industry

• Develop and implement proactive crisis communication plans, ensuring preparedness and effective response to any potential reputational challenges

• Partner with People & Talent team and other internal stakeholders to foster a culture of transparency, open communication, and employee engagement through effective internal communication strategies

• Work seamlessly with global communications teams, product, marketing, and other internal stakeholders to amplify the impact of product launches, partnerships, and other strategic initiatives

• Build, develop, and lead a high-performing global corporate affairs team, fostering a culture of collaboration, innovation, and results-orientation

• Establish and track key performance indicators (KPIs) to measure the effectiveness of communication and engagement efforts, providing regular reports and insights to the executive team

• Lead our investor strategy, communicating our financial performance and strategic vision to the investment community as well as build strong relationships with key investors and analysts

Who you are

We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum qualifications:

• 15 years of progressively senior experience in public relations, public policy, government affairs, media relations, corporate communications, or a related field, with a proven track record of leading global teams and initiatives

• Demonstrated ability to develop and ex