Employee Scheduling Administration Coordinator

Join the team at the Hersheypark Entertainment Complex, an award-winning property featuring Hersheypark amusement park, GIANT Center arena, Hersheypark Stadium, ZooAmerica North American Wildlife Park, and Hershey Theatre. Thrilling roller coasters, action-packed Hershey Bears hockey games, thrilling live entertainment, and one-of-a-kind events are a day in the life of our team members.

This position is responsible for the completion of daily timekeeping edits, adjustments, and reporting, new hire/ returner orientation tracking, departmental training logistics, and document scanning for eight departments (Entertainment Complex F&B, Safety & Security, Attractions, Guest Experience, Utilities, Games, Retail, and Employee Support) and over 3,500 employees. 

As a Full-Time Team Member, you will enjoy sweet perks like FREE admission to Hersheypark, discounts, and more as soon as you receive your Employee ID! Your total compensation consists not only of the wage that you are paid, but also includes Medical, Dental, and Vision coverage beginning the first day of the next month after you begin working, 401K Contribution, paid time off, and so much more!

Job Duties (Items marked with an asterisk are essential functions of this position):

• Assist with completing daily timekeeping processes within Workforce Management, including initial review and identification of all outstanding timecard exceptions, staffing adjustments, ensuring daily break tracking sheets are submitted by operational departments, completing and finalizing daily timecard edits, and following established audit procedures.*

• Track, coordinate, monitor, and update training registration for new and returning employees via phone call/email; ensure employees are scheduled for department orientations quickly and effectively; own all aspects of the Entertainment Complex training database and related reporting*

• Coordinate and complete scanning of payroll-related documentation, assist with training Employee Support staff on the most effective and efficient ways to utilize Workforce Management for exceptions and timecard edits; Support line-level employees in their use of the Workforce Management system

• Assist with school calendar research and entering the data into Workforce Management, and audit monthly

• Assist HR operations on a rotational basis

• Assist with submitting and tracking Secondary position codes to new hires and transfers

• Assist with tracking and reporting on employee clock-in/out procedures and provide a summary of any outstanding issues to the appropriate managers

• Assist with the daily operations of Employee Check-In  during peak operating times

• Assist in maintaining documentation and databases to ensure Child Labor Law compliance

• Perform other duties as assigned

Qualifications:

• Minimum of 2 years of related experience.

• Skilled in the use of Google Suite and Microsoft Office applications, including Excel and Word.

• Proficient in working with details on a daily basis for prolonged periods of time.

• 18 years of age or older

• Completion of high school or GED

• Minimum of 1 year supervisory experience, preferred.

• Associate’s degree - Business Administration, Communications, Human Resources, Other, preferred.

Job Demands:

• Must be able to work weekdays, weekends, and holidays based on operational needs

While performing the duties of this job, the employee is required to:

• Reaching Forward Occasional (<33%)

• Finger Dexterity Frequent (34-66%)

• Hand/Eye Coordination Frequent (34-66%)

• Sitting Constant (>67%)

• Standing Occasional (<33%)

• Walking Occasional (<33%)

• This job requires the visual ability to perform detailed work at close distances (computer screens, accounting ledgers, using measurement devices).

• This job regularly requires verbal communication of detailed information to others either by phone or in person.

• Must be able to speak and read the English language.

• Substantial mov