Area Sales Manager - Leisure Sales

Compensation Type

Yearly

Highgate Hotels

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition.  Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.

Location

Overview

The Area Sales Manager- Leisure Sales - will provide sales support to all Highgate Properties in Hawaii in the market segments of Leisure Sales. The position is responsible for improving market share as measured through Hotelligence/Agency 360. The position will proactively engage in leisure sales activities to include but not limited to; trade shows, events, joint sales calls and collaboration with wholesale BDM’s to generate revenue as measured by wholesale revenue production for the assigned accounts. Conduct reservations training and agency presentations to drive education and awareness. Execute preferred partnerships with key with key retail leisure consortia including but not limited to Virtuoso, Signature, Travel Leaders, AAA, Ensemble and others. Key to the success of this position is to build key customer relationships, identify new business opportunities to achieve revenue goals. This position will have a great understanding of market trends, competitive market knowledge and market conditions. Success will be measured by achieving the monthly, quarterly and annual sales target measured by month end reporting, tracking of account and GDS production and leisure group business.

Responsibilities

Primary responsibilities include but are not limited to:

• Develop strategic alliances with wholesale accounts, Retail Leisure agencies and advisors and Consortia.
• Account management of current clients & develop new account and business opportunities.
• Attend Trade Shows & Events, conduct Sales Calls, on site and on line travel events and onsite / online training
• Travel is required.
• Participate in trade shows, seminars, and industry events, as required
• Must be able to work nights and weekends
• Develop a full working knowledge of the operations of the hotels, including Food and Beverage, Guest Services and Reservations.
• Develop a complete knowledge of company sales policies and SOP’s, and ensure knowledge of and adherence to those policies by the sales team.
• Meet or exceed set goals.
• Operate the Sales Department within established sales expense budget.
• Initiate and follow up on leads.
• Maintain and participate in an active sales solicitation program.
• Monitor production of all top accounts and evaluate trends within your market.
• Regularly contact existing accounts based on the tracing frequencies of the Account Coverage Program.
• Meet or exceed sales solicitation call goals as assigned by the Regional Director of Sales.
• Invite clients to the hotel for entertainment, lunches, tours and site inspections.
• Assist in implementing special promotions relating to direct sales segments, i.e. parties, sales blitzes, etc.
• Assist in the preparation of required reports in a timely manner.

Qualifications

Education & Experience: 

• Minimum of 1 year of experience in the hospitality industry, preferably within a hotel environment.
• Must have a driver’s license in the applicable state.
• Must be proficient in Windows Office, Word, Power Point, Excel, Sales Management Systems such as Delphi

Physical requirements:

• Long Hours due to travel and weekends are sometimes required.
• Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

General Requirements

• Must be able to effectively communicate both verbally and written with all levels of customers, employees and guests in