Senior Learning Lead (Flexible)

Company Description

At Lakeshore, we create innovative learning materials and world-class guest experiences for teachers, parents and children. Since 1954, we’ve grown into a global community—with a thriving e-commerce business, multiple catalogs, 60+ retail stores, a peerless national sales force, plus international offices that support our preeminent supply chain division. But today we’re working better, smarter and faster than ever—and setting our sights even higher. We’re building an infrastructure designed for scalability, embracing data-driven decision-making and using technology to improve efficiency and ensure the best tools for the best work. Most importantly, we continue to invest in a diverse team of inquisitive top talent who fuel each other’s passions and curiosity, take risks, try new things, and believe that every new day brings opportunities for growth.

Job Description

In a time of unprecedented expansion, we are seeking a Senior Learning Lead to join our team. In this role, you will develop and implement integrated and comprehensive learning programs for all Lakeshore HQ and Sales associates. The position requires being a thought and execution partner with HQ and Sales leadership and their HR Business Partners for strategizing, designing, facilitating and executing learning and development initiatives. Applicants should have Business Partnership experience in a fast-paced, high-growth environment. The ideal candidate is a Subject Matter Expert in Learning & Development with a strong business acumen. 

A day in the office looks like this: 

• Design, create and execute effective learning content for both training and development across all Lakeshore’s employees 
  • Partner with HRBPs and Division Leaders to: 
    • Understand the business lines, purposes, goals and objectives 
    • Determine intersection topics and key issues between those teams 
    • Work with business partners to raise and prioritize the most important issues 
    • Design long-term and short-term vision of learning plans/curriculum around HQ & Sales; evaluate and evolve plans on a quarterly basis at minimum 
    • Communicate progress along the way  
  • Translate those plans into content, by creating and revising content/aligned curriculum to meet the needs of adult learners, addressing determined KPIs 
    • Create learning content that drives behavior change  
    • Consider learner and business needs in creation of appropriate learning content 
    • Apply up-to-date industry knowledge and best practices to content 
    • Employ innovative learning strategies to best meet the learner; for example, live or self-paced learning opportunities  
  • Deliver/Facilitate content with assessment measures, providing trackable ROI 
    • Design assessment tools aligned to determined KPIs 
    • Gather feedback and data regularly to be applied to existing or future learning opportunities  
    • Deliver ROI data to the Leader of Learning and Onboarding on a monthly and quarterly basis 
    • Incorporate excellent facilitation skills to execute self-paced learning paths or live learning events that are measurably successful, innovative, inspiring and promote behavior change 
    • Circle back and adapt where needed to adjust for key learnings 
• Evaluate and design HQ & Sales learnings to ensure they are relevant and meeting the demands & needs of the business effectively  
  • Partner with Learning & Development, Ops & Delivery to develop standards & system to categorize and evaluate effectiveness of current training   
    • Understand the business lines, purposes, goals and objectives 
    • Design long-term and short-term vision of learning plans/curriculum for various needs; evaluate and evolve plans on a quarterly basis at minimum 
  • Fill content holes by first prioritizing and then creating and revising content/aligned curriculum to meet the needs of adult learners, addressing determined KPIs 
    • Create learning content that drives behavior change  
    • Consider learner and business needs in creation of appropriate learning content 
    • Apply up-to-date industry knowledge and best practices to content 
    • Employ innovative learning strategies to best meet the learner; for example, live or self-paced learning opportunities  
  • Deliver/Facilitate content with assessment measures, providing trackable ROI 
    • Design assessment tools aligned to determined KPIs 
    • Gather feedback and data regularly to be applied to existing or future learning opportunities  
    • Deliver ROI data to the Leader of Learning and Onboarding on a monthly and quarterly basis 
    • Incorporate excellent facilitation skills to execute self-paced learning paths or live learning events that are measurably