Southwest Care Center employees can answer yes to these 3 questions: 

1. Do you want to make a difference? 
2. Do you believe everyone is entitled to quality healthcare? 
3. Do you desire to serve the underserved in your community? 

For over 25 years, Southwest Care Center (SCC) has been providing exceptional healthcare to the communities of Santa Fe and Albuquerque, NM. We are a non-profit, FQHC-LAL providing medical, behavioral health, case management, community outreach, diabetes education, and pharmacy services. We are proud to offer gender equity medicine, syringe exchange, and HIV/Hep C treatment, testing and other services within our communities. 

Southwest Care Center is currently seeking an experienced full-time Medical Assistant. This position is located at our Alameda Clinic in Santa Fe, NM. 

Position Details: 

Reporting to the Clinic Manager, the Medical Assistant will perform routine, evidence-based patient care and administrative dues to assist medical providers in executing the plan of care under the supervision of a licensed medical provider. This role will provide support that promotes provider efficiency and productivity through effective facilitation of workflows, anticipation of physician needs, and chart preparation. 

The medical assistant is responsible for modeling professionalism, meeting expective performance levels of the position, demonstrating the values of the organization, and most importantly providing patient-focused care. 

This role will serve as a change agent and patient advocate using good judgment, initiative, critical-thinking, and effective communication at all times. 

Position responsibilities include but not limited to: 

• Screens patients according to established protocols (i.e., obtaining vital signs, height, weight, vision/hearing testing) and any other procedures directed by the supervising provider/Clinic Manager. 

• Performs accurate charting in medical record in accordance with established SCC policies and procedures. 

• Provide assistance to nurses and providers as needed. 

• Maintain exam rooms and work areas (i.e., keeping well‐stocked, orderly, and clean, to include disinfecting exam tables between patients as per infection control policy). 

• Perform phlebotomy/fingerstick as permitted by training. 

• Administers injections according to position requirements and as trained. 

• Perform procedures, as ordered, and trained. 

• Able to accurately make/cancel/reschedule appointments in the appointment system. 

• Able to follow‐up on appointment to determine patient compliance and contact patients to reschedule (no‐show policy). 

• Maintain strict infection control (i.e., sterilizing instruments, performing procedures, needle disposal, etc.). 

• Understand all emergency protocols and respond accordingly. 

• Have current knowledge of and participate in maintenance of drug assistance programs. 

• Understand and assist in the referral process of pat