Sr Product Owner (Asset Protection)

The work we do has an impact on millions of lives, and you can be a part of it.We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it most.
The Product Owner (PO) serves as a member of the APD Project Management Team(s) and is responsible for many facets of the teams’ workload including collaboration, intake, business value and prioritization. The PO is accountable for working with business stakeholders to define acceptance criteria and ensuring the criteria is met once the story is completed. The PO works closely with leadership and the Project Management team to maximize the value of the work being performed in any given sprint.
The Product Owner function understands and represents the “voice of the customer” internally by communicating and working closely with technology teams to help create solution documents, sizing efforts and prioritization of projects on the roadmap. The PO serves as a single point of contact with internal and external resources, collaborating across multiple functional areas to enhance distributor and customer experience and to ensure operational alignment, scale and readiness for distribution. 

Value Delivery in each Sprint

• Drive to completion 1-2 features during any one quarter
• Interact with customers and stakeholders to elaborate and understand needs to user stories under features assigned.
• Respond to teams’ questions about requirements or assist in the facilitation of requirement feedback.
• Clarify user stories, product vision and specification.
• Collaborate with teams daily to ensure the goals of the sprint are met.
• Evaluate completed user stories to ensure the acceptance criteria is met prior to delivering to business stakeholders.

Testing

• Serve as point of contact for testing requests for development team.
• Work to anticipate testing needs during a given sprint.
• Coordinate testing completion based on priority and team capacity.
• Assist in quarterly planning activities, support assigned development team in preparing for and engaging in quarterly planning and facilitate communication and tracking of assigned features.
• Assist team with presentation of value delivered in sprint. Anticipate appropriate level of detail needed and likely questions.

Influence/Leadership

• Provide leadership by modeling excellence in high productivity, strong work ethic, and positive interaction with others. 
• Represent the team in interdepartmental projects and corporate initiatives; consult with the business area on the most complex system-related issues and make recommendations for better utilizing the available technology.

Reporting

• Maintain detailed knowledge and communicate the status of specific features assigned that affect business partner groups.
• At regular intervals, meet with business partners, discuss status updates, gather information on upcoming initiatives and relative priorities of each.

Relationship Management

• Develop and maintain strong relationships with business units and team members to understand and identify tactical business needs and optimized solutions based on MVP.
• Interact with clients to mitigate risks and to resolve problems.
• Provide transparency to business partners on scope, schedule, and resource constraints to a plan.

Work Experience, Education, Certification / Training Required

• Bachelor’s degree or equivalent experience required. Master’s degree, PMP, CSPO, and P certifications preferred.
• Demonstrated professional level abilities in process management, effective tool usage, evangelizing product technologies and related application capabilities.
• Demonstrated ability to communicate clearly, negotiate, listen, mitigate conflict, build alliances, and achieve results. 
• Minimum 2+ years demonstrated experience in project management or support roles in customer facing environments requiring complex relationship management.
• Minimum 2+ years working with integrated project teams using varied delivery methodologies.
• Certifications in industry-related or discipline-related organizations are desirable and may substitute some work and/or technical experience. (Organization could include Scrum Alliance, LOMA, SILA, American College, PMI, IIBA, IIST)

Knowledge, Skills and Abilities Required

• Ability to build relationships and establish credibility quickly with key stakeholders internally and externally.
• Sound understanding of software development life cycle and successful management of multiple full lifecycle projects required, Agile experience is highly preferred.
• Meaningfu