Program Coordinator

Job Description:

Job Description:

Job Title: Program Coordinator

Location: Joplin, Missouri

Department: ISL

Employment Type: Full-time

Job Summary:

As a Program Coordinator at Firefly, you will play a vital role in overseeing and coordinating operations within designated service delivery areas, ensuring that individuals receive the highest quality of care. Join our compassionate and collaborative team dedicated to making a difference in the lives of those we serve. We are looking for someone who is organized, detail-oriented, and passionate about supporting individuals with developmental disabilities. Your leadership will help foster a supportive environment that encourages personal growth and community participation.

In this role, you will be responsible for the development and implementation of Individual Support Plans (ISPs), ensuring that outcomes are measurable and clear. You will also supervise and evaluate team members, maintain accurate documentation, and coordinate medical care to promote wellness.

The Program Coordinator position offers…

• All-Inclusive Employee Benefits Package - A robust full-time employee benefits package encompassing health, dental, vision, retirement, disability, life insurance, wellness program, generous paid time off, and more

• Telemedicine – 24/7 phone, web, or mobile app medical, behavioral health, & dermatology visits

• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost

• Career Advancement & Wage Growth - Grow in your career with great opportunities for upward mobility and added income

• Comprehensive Training - Learn and develop skills with our robust on-the-job training

• Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting healthy, joyful workforce engagement

Key Responsibilities:

• Coordinate and participate in the development of the Individual Support Plan (ISP) to ensure clear and measurable outcomes.

• Supervise and evaluate team members, ensuring they are trained in the individual’s written plan and their responsibilities.

• Conduct quarterly Record and Therapy Reviews to ensure documentation is current and complete.

• Make weekly visits to the ISL to monitor individual status and ensure a safe and clean environment.

• Maintain client profiles in the database and prepare annual ISL budgets.

• Track monthly ISL budget exceptions and prepare end-of-year variance reports.

• Collaborate with Primary Support Staff and Residential Nurse to address medical needs and promote wellness.

• Complete daily documentation audits in Therap, including health, medications, and daily notes.

• Facilitate opportunities for natural support and community participation.

• Other duties as assigned.

Education, Experience, and/or Credential Qualifications:

• A bachelor’s degree from an accredited college or university.

• Relevant experience in the field of Developmental Disabilities can be substituted year for year for a degree.

Additional Qualifications:

• Must have a reliable means of communication.

• Must possess skills to read and understand written materials.

• Must possess skills to write clearly and legibly.

• May be required to assist with physical transfers or lifting, depending on the needed supports of the individual.

Physical Requirements:

• Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, or pull, or otherwise move objects, including the human body.

• Repetitive movements of hands, fingers, and arms for typing and/or writing during work shift.

• Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Brightli is on a Mission: Join us in our mission to change and save lives. If you are passionate about making a difference and supporting individuals in their journey, we encourage you to apply today!

Keywords: Program Coordinator, Developmental Disabilities, Individual Support Plan, Team Leadership, Community Participation, Health and Wellness, Joplin, Missouri, ISL, Full-time

Position Perks & Benefits:

Paid time off: full-time employees receive an attra