Associate Vice President, Clinical Operations

Building Name: HHH - In-State Hybrid/Remote

Location Address: 1110 Prim Rd, Colchester Vermont

Regular

Department: HHH - Home Health & Hospice

Full Time

Standard Hours: 40

Biweekly Scheduled Hours:

Shift: Variable

Primary Shift: Variable -

Weekend Needs: Other

Salary Range: Min $144,768.00 Mid $180,949.60 Max $217,131.20

Recruiter: Megan Brunovsky

Job Summary

The AVP of Clinical Operations is a senior level position with leadership and operational accountability for a broad scope of clinical operations within HHH.  With primary responsibility for overseeing and managing the clinical operations, this position will establish a customer service mindset in the delivery of supporting functions for home and community-based services, including intake, quality, compliance, education, and employee health and safety. This position will engage in and lead aspects of strategic plan development, business plan development and implementation; allocation of resources; process and policy stewardship; facilitation across the organization; and translation of organizational goals into actions.

The AVP of Clinical Operations will create an operational team and function that identifies as a service organization to support high quality, excellent care to our patients and community.  For all departments in the clinical operations scope this role aligns and integrates operational improvement activities and initiatives, and work processes and advises key projects and initiatives. Working from the strategic plan, facilitates departmental alignment of goals and deliverables in all pillars of performance: service and clinical quality, workforce recruitment and retention, engagement and development, financial performance, and operational improvement and efficiencies.

To achieve the accountabilities and goals set forth in the AVP of Operations, this role will work in close partnership and collaboration with the CNO & VP of Clinical Delivery developing and implementing strategies to ensure the delivery of high-quality patient care, optimizing operational efficiency, and maintaining compliance with healthcare regulations. The AVP of Clinical Operations will lead a team of clinical professionals, collaborate with various departments, and drive initiatives to enhance clinical services and patient outcomes.

Education|Licensure|Certification

• Bachelor’s degree in nursing or related clinical degree

• Advanced degree in healthcare administration, nursing, or a related field desirable

• Licensure in nursing, social work, or any rehab therapies

Expected Experience, Skills and Attributes

• Extensive experience in clinical operations management.

• Strong leadership and communication skills.

• Experience with interpretation and application of healthcare regulations and standards in home and community-based settings.

• Proven track record of implementing successful quality and operational improvement initiatives, including demonstrated project management skills.

• Extensive knowledge of administrative, leadership, and management best practices as well as strong supervisory and leader skills.

• Proficient in care model and/or program design and implementation.

• Strong analytic mindset with the ability to identify complex problems, facilitate problem solving strategies with diverse stakeholders, and support implementation of identified initiatives.

• Highly collaborative and skilled in relationship management.

• Excellent communication, interpersonal, and analytical skills.

• Experience with electronic health records (EHR) systems and data analytics tools.

• Knowledge of value-based care models and population health management.

• Strong knowledge and understanding of healthcare systems, healthcare delivery models, and the broader healthcare landscape are essential.

• Candidates must have a solid understanding of the challenges and opportunities in healthcare and be familiar with emerging trends and best practices in health system innovation and design.

• Expertise in innovation methodologies, such as design thinking, human-centered design, agile methodologies, or lean thinking is highly desirable.

• Candidates must have experience applying these methodologies to drive innovation and design solutions within a healthcare context. Must have a track record of successfully implementing innovation initiatives and driving transformative change.

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