Category & Brand Operations Associate Manager, Skincare

Job ID: 259678
Location Name: CA-FSC SF Off (0174)
Address: 350 Mission St, 20th Floor, San Francisco, CA 94105, United States (US)
Job Type: Full Time
Position Type: Regular
Job Function: Retail Operations
Remote Eligible: Hybrid Schedule

 

Company Overview:

At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves.  We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of us.  We are united by a common goal - to reimagine the future of beauty.

 

The Opportunity:

The Skincare Category & Brand Operations Associate Manager is responsible for serving as the education contact for select brand partners and merchants and serves as subject matter expert in the creation and curation of content related to the training and development of skincare within the organization. The ideal candidate has skincare expertise, is a product enthusiast, and is passionate about designing best in class training, that inspires and enhances store teams and selling behaviors in a fast-paced and constantly changing retail environment. 

 

In addition, you will...

• Serves as subject matter expert (SME) and contribute to the skincare point of view to be used in all aspects of content, education materials, tips/techniques, videos, and other digital and facilitated content 
• Works with supervisor to suggest program and skill gaps to determine training needed to support client service, categories, product differentiation, and priority brands 
• Creates, collaborates and supports the design of personalized and relevant content to develop product and skincare knowledge that support the client experience with a focus on brands, products and skincare business needs.
• Communicates and collaborates with stakeholders and across teams on innovative learning solutions to solve organizational needs as related to skincare and provide program content updates
• Partners with support teams on instructional design, production, and delivery of curriculum while identifying and communicating any risks to the success of skincare education  
• Acts as point person for monthly, reoccurring Brand programs  
• Manages tracking and reporting for all skincare, brand and product exposures; oversee and maintain skincare team record keeping and all tracking tools  

 

We'd love to hear from you if you have...

• 2-5 years supporting and building content, education materials, tips/techniques, videos, and other digital and facilitated content, ideally in skincare
• Demonstrated project management and internal partnership skills
• Strong communcication and collaboration experience

The annual base salary range for this position is $86,955.00 - $97,185.00 The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job.  Individuals employed in this position may also be eligible to earn bonuses.  Sephora offers a generous benefits package to full-time employees, which includes comprehensive health, dental and vision plans; a superior 401(k) plan, various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts; and an employee referral bonus program. This job will be posted for a minimum of 5 days.

 

While at Sephora, you’ll enjoy… 

 

• The people. You will be surrounded by some of the most talented leaders and teams – people you can be proud to work with.  
• The learning. We invest in training and developing