Sr Consultant, Digital Product Owner (Digital Messaging)

If you're passionate about helping a Fortune 100 company drive their strategy forward through innovative product development and advancing strategic partnerships to protect customers (and their pets), then Nationwide is the place for you! At Nationwide®, "on your side" goes beyond just words. Our customers are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care.

Do you want to experiment with creating extraordinary conversations grounded in consumer behaviors and advancing technology?

Are you interested in building modern conversational experiences across text & email? We are looking for a product owner who will build and own our net new enterprise messaging portal. This will enable secure communications between Nationwide and our customers/partners. This role will work with our Digital Messaging technology and design partners to drive the execution of the roadmap and drive innovation by enabling trusted, meaningful and timely conversations leveraging the power of AI.

This is a hybrid role with two days per week in the office.

This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the Stem OPT Extension program.

Compensation grade H5.

#LI-AS1

Job Description Summary

Do you want to be a member of a team that aspires to lead digital innovation in the insurance and financial services industry? Are you an entrepreneur at heart, able to pivot quickly and be agile in your approach? If you’re passionate about fueling growth, driving brand choice and solving needs in ways that haven't yet been imagined, then Nationwide’s Digital Product Management Group may be the place for you!

As a Senior Consultant, you'll be the liaison among the Digital Product Managers, other Products owners and key team members to develop the product vision and strategy while supporting multiple business lines. We'll count on you to discover, refine and deliver a product that addresses user needs while creating the right user experience.

Job Description

Key Responsibilities: 

• Partners with Digital Product Manager and other Digital Product Owners to execute on the solution vision/roadmap. Serves as the customer and business proxy to developers and agile teams for highly complex and technical digital products and experiences. Often supports enterprise shared solutions impacting multiple audiences and lines of business.

• Defines, prioritizes and grooms the agile delivery team's product backlog to ensure continuous delivery, as well as, develops, prioritizes and manages epics and user stories for the delivery team.

• Participates in daily scrum meetings, grooming meetings, project status meetings, sprint planning and review meetings. Drives near-term achievement planning by overlaying the prioritize backlog against fixed time blocks (monthly/quarterly) to help manage interdependencies and coordination across development teams.

• Participates in planning and execution of user acceptance testing, triages issues and works with development team to resolve technically complex issues requiring alignment across multiple business partners and subject areas.

• Defines, monitors and analyzes metrics that inform the success of the digital solution(s). Presents results in a clear and concise manner to senior-level leaders.

• Acts as a source of expertise for direction, mentoring and guidance for less experienced Product Owners.

May perform other responsibilities as assigned.

Reporting Relationships: Reports to Director, Digital Product Management. May have the opportunity to manage a team. 

Typical Skills and Experiences: 

Education: Undergraduate studies in business administration, digital marketing, human-computer interaction, user experience, product management and design, user experience, computer science, or related fields.

License/Certification/Designation: Property/casualty insurance and/or life/heal