Manager, Retail Store

Since 1869 we've connected people through food they love. We’re proud to be stewards of amazing brands that people trust. Our portfolio includes the iconic Campbell’s brand, as well as Michael Angelo’s, Pace, Pacific Foods, Prego, Rao’s Homemade, Swanson, and V8. In our Snacks division, we have brands like Cape Cod, Goldfish, Kettle Brand, Lance, Late July, Pepperidge Farm, Snack Factory, and Snyder’s of Hanover. 

Here, you will make a difference every day. You will be supported to build a rewarding career with opportunities to grow, innovate and inspire. Make history with us.

Why Campbell’s…

• Benefits begin on day one and include medical, dental, short and long-term disability, AD&D, and life insurance (for individual, families, and domestic partners).
• Employees are eligible for our matching 401(k) plan and can enroll on the first day of employment with immediate vesting.
• Campbell’s offers unlimited sick time along with paid time off and holiday pay.
• If in WHQ – free access to the fitness center. Access to on-site day care (operated by Bright Horizons) and company store.
• Giving back to the communities where our employees work and live is very important to Campbell’s.   Our “Campbell’s Cares” program matches employee donations and/or volunteer activity up to $1,500 annually.
• Campbell’s has a variety of Employee Resource Groups (ERGs) to support employees.

How you will make history here…

The Retail Store Manager will lead and direct store employees, and ensure sales objectives are met or exceeded.  This individual will ensure that the store is set according to merchandising strategy (red-black-blue, high-to-low with the customer flow), and continually focus on improving productivity by means of value-added operational efficiencies: customer service initiatives, merchandising, inventory control and flawless execution at the store level.  

What you will do…

This role is responsible for the following:

• Understand and know what daily, monthly and yearly store goals are for Productivity and Key Performance Indicators (KPI) 

• Provide all required assistance to store team to achieve Pepperidge Farm’s established net sale, average sale and bakery sale KPI objectives

• Participate in customer count building initiatives including Customer Appreciation Events and community sponsored events

• Model the Customer Service Process and ensure that all store employees are actively participating in the Process

• Responsible for total store operations including daily monitoring of financial results, productivity, cash handling, administration, inventory, merchandising, pricing, maintenance, customer service, store safety and promotional activities.

• Maintain the merchandising strategy for all Pepperidge Farm products that ensures the proper handling, placement and inventory levels. 

• Recruiting and hiring of store team

• Establish and maintain high level of relations with store team

• Train store team on all store operating procedures including store opening/closing, customer service, cash handling, register operation and merchandising, pricing and inventory control 

• Frequently counsel and assist store team with specific problems and opportunities

• Monitor store payroll activities for store to ensure that both federal regulations (scheduling and time cards) and company policies and procedures are being followed

• Conduct regularly scheduled meetings to improve operational expertise

• Frequently communicate with Regional Manager to discuss problem stores and develop action plan for improving performance  

• Build store employee’s capabilities for advancement opportunities.  Ensure collaboration across the organization to ensure delivery of results 

• Provide store team with regular input on performance; coach and provide recommendations to each team member on areas for improvement (including specific training).  Coach team on Key Performance Indicators and goals in order to accomplish objectives

Who you will work with...

• Reporting into Associate Manager, Thrift Operations

What you bring to the table… (Must Have)

• High school diploma

• 2 years' experience retail store operations

It would be great to have… (Nice to Have)

• Bachelor's degree (B.A.) from four-year College or university; or Associate's degree (A.A.) or equivalent from two-year College or technical school

• Prior people management experience

• Read, write and comprehend ins