Become a part of our caring community and help us put health first
 

Humana’s Marketing organization is seeking an experienced Senior Market Research Professional to join the Market Research Department working remote anywhere in the U.S.

As the Senior Market Research Professional, this role will work directly with business partners throughout the company to develop and execute on strategic research initiatives that will help inform business planning and implementation.  A key project for this role will be overseeing advisory councils in a number of geographies to gather feedback on product and experience and convey that to the business to drive new products and initiatives. Councils will be a mix of in-person and online groups. Job responsibilities include development of research learning plans, data analysis, executive level presentations, research reporting, project management, and cross team collaborations. These outputs will be used to provide actionable insights and business implications in support of ensuring the business remain consumer centric throughout the health insurance life cycle. A key project for this role will be overseeing advisory councils in a number of geographies to gather feedback on product and experience and convey that to the business to drive new products and initiatives. Councils will be a mix of in-person and online groups.

This position requires travel (25%-35% at least the 1st year) in market for research projects/management and may vary year to year.

Use your skills to make an impact
 

Required Qualifications

• Bachelor's degree in marketing, Communications or Business
• 4 or more years of marketing research experience
• 4 or more years of health insurance experience or related field
• Understanding and experience with a variety of research methodologies - strong qualitative and quantitative experience
• Project and vendor management experience
• Experience communicating complex and functional strategies to senior management.
• Understanding and experience with Microsoft tools (PowerPoint, Excel, etc.)
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences.
• Ability to travel 25%-35% across the U.S

Preferred Qualifications

• Master's degree or other graduate degree
• Experience managing research with Low Income/Multicultural consumers
• Medicare plan and consumer experience
• Experience with running consumer panels or advisory boards
• Understanding and Experience with Center for Medicare & Medicaid Services (CMS)

Additional Requirements

Covid-19 Vaccine/Testing Requirement
Humana and its subsidiaries require vaccinated associates who work outside of their home to submit proof of vaccination, including COVID-19 boosters. Associates who remain unvaccinated must either undergo weekly negative COVID testing OR wear a mask at all times while in a Humana facility or while working in the field. 

Work at Home Guidance
To Ensure Ability to Work Effectively, The Self-provided Internet Service of Home (Remote) Associates Must Meet the Following Criteria

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested.
• Satellite, cellular and microwave connection can be used only if approved by leadership.
• Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.
• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
   

About Us
Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base al