Outbound Sales Representative - Client: Solar & Roofing Industry

Department: Support & Leadership

Employment Type: Full Time

Location: Global+

Reporting To: Client via Magic

Compensation: $5.00 / hour

Description

About the Client
Our client is a leading California-based solar and roofing solutions provider with over 40 years of industry experience and 7,000+ successful installations. Our client helps homeowners and businesses transition to sustainable energy solutions while reducing their carbon footprint and energy costs. Our client stands out for their comprehensive approach, combining expert consultation, custom design, and professional installation services, and maintains a culture that values independence, strategic thinking, and self-motivation.

Why does this role exist?
This position exists to capture and convert time-sensitive warm leads through high-volume outbound calling, ensuring potential customers are contacted before competitors. The Outbound Sales Representative plays a crucial role in the company's growth by qualifying leads and setting appointments for solar consultations, directly contributing to the organization's mission of expanding sustainable energy adoption in California. 

Tasks List

Lead Management 

• Process and contact warm leads promptly
• Make 400+ outbound calls daily (50 per hour)
• Qualify prospects based on company criteria

Appointment Setting 

• Schedule 4 qualified appointments daily
• Achieve monthly target of 108 bookings
• Manage appointment calendar effectively

Customer Engagement 

• Conduct professional conversations with homeowners
• Explain initial solar benefits and savings
• Address basic inquiries about solar solutions

Database Management 

• Maintain accurate records in Salesforce
• Update lead status and contact information
• Track conversion metrics and call statistics

Requirements

• Demonstrated high-volume calling experience with proven results
• Proficiency in Salesforce CRM
• Neutral or near-native American accent with natural conversation skills
• Strong problem-solving and independent decision-making abilities
• Excellent organizational skills with ability to manage multiple leads
• Professional communication style (non-call center tone)
• Results-driven mindset with focus on meeting daily targets
• Ability to handle spontaneous conversations confidently
• Proven ability to collaborate effectively with various teams
• Strong sense of ownership and initiative
• Strategic thinking with proactive problem-solving abilities
• Demonstrated customer focus and service orientation
• WFH Set-Up:
  • Computer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up.
  • Internet speed of at least 40MBPS
  • Headset with an extended mic that has noise cancellation and a webcam
  • Back-up computer and internet connection
  • Quiet, dedicated workspace at home

What to expect...

Work Setup:

• Remote position
• Must have a reliable internet connection and a quiet workspace
• Required to provide own computer with Intel Core i5 or something similar or higher operating system

Working Hours:

• Monday to Friday, 9 AM to 6 PM PST (Pacific Standard Time)
• Saturday, 9 AM - 1 PM PST (Pacific Standard Time)
• 45 hours a week

Compensation:

• $5 per hour
• No benefits package included

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