Specialist, Integrations & Plan Configuration

Alternate Locations: Radnor, PA (Pennsylvania); Charlotte, NC (North Carolina); Fort Wayne, IN (Indiana); Greensboro, NC (North Carolina); Omaha, NE (Nebraska)

 

 Work Arrangement:

Hybrid Preferred : Preferred employee will work 3 days a week in a Lincoln office

 

Relocation assistance:  is not available for this opportunity.

 

Requisition #: 75009

 

The Role at a Glance

We are excited to bring on a Specialist, Integrations & Plan Configuration to join our Workplace Solutions organization.  In this role is you will consult/analyze and deliver on more complex assignments/projects. 

Background Details
As a Specialist, Integrations & Plan Configuration, you will perform and deliver on routine assignments/projects while simultaneously leveraging and applying knowledge. You will perform and support the integration of customers systems using Lincoln Financials' API capabilities. You will collaborate with internal/external stakeholders to coordinate activities, facilitate API integrations, and test and validate API solutions.

What you'll be doing

• Manage and deliver on low complexity API integrations and ensures that the internal/external clients' overall service needs are satisfied and achieve the business and profitability objectives.
• Review clients' plan designs and documents to determine tasks needed for successful API integrations.
• Act as a liaison between internal resources and third-party vendors to ensure all stakeholders understand optimal setup to successfully integrate customers' platforms with Lincoln's systems.
• Administer data collection sessions with third party vendors to compile all API integration requirements, details, and intricacies.
• Collaborate with internal resources to test and validate technical designs & capabilities intended to improve API solutions.
• Offer support and collaboration during planning meetings, assists with case positioning & proposals, and supports the preparation for finalist sales presentations.
• Leverage and apply foundational knowledge of API integrations and data mapping processes to effectively communicate with technical teams and troubleshoot integration issues.

What we’re looking for

Must-haves:
• 1 - 3+ Years of experience in operations and/or insurance/benefits directly aligned to the specific responsibilities of this position. 
• 4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's)

 

Nice-to have:
• Ability to read, analyze and interpret both internal and external documents such as general media/publications, professional journals, technical procedures, governmental regulations, policies, proposals, and standard operating procedures.
•  Confident, comfortable communicator with strong written and verbal communication skills.
•  Apply concepts such as probability, statistics, modeling, percentages, ratios, and proportions to practical solutions.

Application Deadline

Applications for this position will be accepted through 10/1/2025 subject to earlier closure due to applicant volume. 

 

What’s it like to work here?

At Lincoln Financial, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future. 

 

What’s in it for you:

• Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes

• Leadership development and virtual training opportunities

• PTO/parental leave

• Competitive 401K and employee benefits

• Free financial counseling, health coaching and employee assistance program

• Tuition assistance program

• Work arrangements that work for you

• Effective productivity/technology tools and training

 

The pay range for this position is $53,500 - $96,300 with anticipated pay for new hires between the minimum and midpoint of the range and could vary above and below the listed range as permitted by applicable law. Pay is based on non-discriminatory factors including but not limited to work experience, education, l