Senior Payment Analyst

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Sales Enablement

Job Sub Function:

Contract Administration and Management

Job Category:

Professional

All Job Posting Locations:

Palm Beach Gardens, Florida, United States of America, Raritan, New Jersey, United States of America, Raynham, Massachusetts, United States of America, Warsaw, Indiana, United States of America, West Chester, Pennsylvania, United States of America

Job Description:

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

DePuy Synthes is recruiting for a Senior Payment Analyst, located in West Chester PA or Raynham MA or Raritan NJ or Warsaw IN or Palm Beach Gardens FL.

Job Overview

The Senior Payment Analyst supports DePuy Synthes’ commercial performance by ensuring accurate, timely, and compliant processing of customer rebate & administrative fee payments. This role plays a critical part in maintaining customer trust, supporting contractual commitments, and safeguarding revenue through precise financial execution. Working cross‑functionally with the Sales, Pricing, Offer Development, Contract Management, Finance, Legal, and HCC teams, the analyst helps translate complex pricing and contract terms into reliable outcomes that directly impact customer satisfaction and business results.

Key Responsibilities

• Process customer rebate & administrative fee payments in accordance with approved contracts, pricing agreements, and associated terms.
• Validate calculations by reviewing sales data, contract eligibility, tier attainment, and pricing conditions.
• Investigate and resolve discrepancies, payment inquiries, and customer disputes in a timely manner.
• Partner with Commercial, Pricing & Contracting, and Finance teams to ensure programs are executed accurately and consistently.
• Maintain detailed documentation, audit trails, and internal controls to support compliance and audit readiness.
• Support month‑end and quarter‑end close activities related to rebate accruals and payments.
• Prepare standard and ad hoc reports to track rebate performance, trends, and financial impact.
• Identify opportunities for process improvements to increase efficiency, accuracy, and customer experience.

Qualifications

Education:

• Bachelor’s degree or equivalent education and/or directly related experience required (Finance, Accounting, Business, Economics, or a related field preferred).

Experience and Skills:

Required:

• Minimum of 2-4 years of relevant work experience in finance, accounting, pricing, contract compliance, contract management, rebates & payments, or commercial operations.
• Strong analytical skills with attention to detail and accuracy.
• Ability to interpret contract language, pricing terms, and payment structures.
• Proficiency in Microsoft Excel and financial or transactional syst