Director Product Management - Sunrise / Remote U.S.

Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun.

***DIRECTOR, PRODUCT MANAGEMENT – SUNRISE***

Remote U.S.-based Role 

 PURPOSE OF THE ROLE

The Director of Product Management will own the strategic vision, market differentiation, and end-to-end execution for critical new product offers and existing add-on modules within the Sunrise clinical ecosystem. This includes leading the charge on innovative solutions like patient engagement and advanced analytics, with a focus on driving measurable clinical, operational, and financial value for our clients, both for existing and net-new opportunities.

This leader will define product direction, manage roadmaps, and guide cross-functional teams to deliver solutions that drive measurable clinical, operational, and financial value for our clients. This role requires a future-forward visionary who brings strong EHR domain knowledge, has a proven track record of visioning and delivering differentiated products, and can effectively influence across departmental boundaries. The ideal candidate has previously held a senior product role in a healthcare technology company, is comfortable leading through ambiguity, and excels at coaching both product managers and business analysts, especially in leveling up novice team members.

KEY RESPONSIBILITIES

• Lead the development and ownership of the product lifecycle for new and existing offerings, from strategic market research and competitive analysis to roadmap planning, delivery, and robust go-to-market support.
• Serve as the voice of the customer and market, partnering closely with clinicians, clients, internal stakeholders, and sales teams to identify high-impact problems, validate solutions, and ensure market fit.
• Define, evangelize, and execute a compelling product vision and priorities that align with overall R&D and business goals, including crafting 1.5-year blueprints alongside product director peers.
• Drive comprehensive go-to-market strategies, collaborating closely with commercial, marketing, and support teams to ensure successful product launches and ongoing adoption.
• Act as a hands-on mentor and coach for a team of Product Managers and Business Analysts (up to 10 direct reports), actively strengthening their expertise in product thinking, backlog management, user story creation, and cross-functional influence.
• Drive discovery and delivery for modular add-on products within a complex enterprise EHR ecosystem, getting deep into requirements, workflows, and tactical details to ensure vision translates into reality.
• Ensure usability, clinical workflow integration, system interoperability, and overall product quality are core to every release, actively engaging with development and QE teams.
• Stay current on industry trends, emerging technologies (e.g., AI), and competitor activities — especially in mobile-first care and patient engagement solutions — to proactively inform and differentiate product strategy.
• Present product strategy and updates to internal leadership, clients, and external stakeholders with clarity, confidence, and compelling storytelling.
• Work closely with development leads and in collaboration with the broader product team, planning sprints, mitigating risks, and ensuring seamless execution.

 REQUIRED EXPERIENCE & QUALIFICATIONS

Education

• Bachelor’s degree or equivalent years of experience
• Master’s preferred in healthcare, business, informatics, or technology field

Work Experience

• 8+ years in Product Management, including 3+ years in a director-level or principal-level role, demonstrating significant experience in leading and scaling product teams.

• Proven success in building, launching, and leading new product offers or significant modules within complex enterprise software in healthcare technology.
• Deep understanding of provider-side clinical workflows, revenue cycle integration, and patient experience best practices; strong grasp of system inputs, outputs, and dependencies within a core EHR system (clinical background required; understanding of the ecosystem is critical).
• Demonstrated ability to lead through influence, emotional intelligence, and servant leadershi