Sr. Business Intelligence Engineer

About the Role

We are seeking a highly motivated Senior Business Intelligence Engineer (BIE) to join Natera’s Patient Experience (PX) Data Science & Analytics team. This role is critical to our mission of creating intelligent, adaptive systems that reduce friction in patient journeys, improve operational efficiency, and enable personalized experiences.

As a Senior BIE, you will partner closely with PX data science, operations, engineering, and leadership teams to design, build, and optimize scalable data infrastructure, reporting pipelines, and self-service analytics. You will drive high-impact initiatives that empower stakeholders with reliable, actionable insights and intuitive visual tools to improve patient engagement and streamline PX operations.

Key Responsibilities

• Lead the design and development of robust data models, ETL pipelines, and dashboards to track patient experience performance.
  
  
• Build and maintain patient journey visualization tools that clearly map, support, and communication touchpoints to identify friction and optimize engagement.
  
  
• Translate analytical models into production-ready data workflows and reporting frameworks.
  
  
• Define, standardize, and maintain key PX metrics and data definitions, ensuring consistent reporting across the organization.
  
  
• Build and maintain scalable Snowflake and AWS-based BI solutions that support advanced analytics, forecasting, and experimentation.
  
  
• Partner with PX leaders to develop data-driven KPIs and operational scorecards for ongoing performance management.
  
  
• Proactively identify data gaps and improve data quality, governance, and accessibility.
  
  
• Mentor and coach junior BIEs, sharing best practices in data engineering, reporting, and analytics.
  
  

Core Qualifications

Basic Required:

• 5+ years of experience in BI, Data Engineering, or Analytics Engineering, with demonstrated impact in healthcare, operations, or enterprise platforms.
  
  
• Advanced SQL expertise with large-scale datasets in Snowflake, Redshift, or similar cloud warehouses.
  
  
• Proficiency in data modeling (Snowflake schema) and ETL pipeline development.
  
  
• Strong experience with modern BI tools (e.g., QuickSight, Power BI) and dashboard performance optimization.
  
  
• Hands-on experience with AWS data ecosystem (S3, Lambda, Glue, etc.) or equivalent.
  
  
• Ability to translate business requirements into scalable data solutions and intuitive visualizations.
  
  
• Excellent communication and data storytelling skills, with proven ability to influence non-technical stakeholders.
  
  
• Proven ability to mentor and uplift team members, fostering a culture of learning and innovation.
  
  

Preferred:

• Experience building complex data journey analytics or visual tools in healthcare or customer experience contexts.
  
  
• Experience supporting A/B testing frameworks, experimentation platforms, or causal inference analysis.
  
  
• Familiarity with Python and advanced data transformations and workflow automation.
  
  
• Exposure to call center data platforms (Twilio, Salesforce) and healthcare operations data.
  
  
• Knowledge of data governance, cataloging, and metadata management best practices.
  
  

Why Join Us?

At Natera PX Data Science Analytics, we're reimagining the patient experience with AI and data at the core. This is a unique opportunity to make meaningful, real-world impact through cutting-edge innovation. As a senior BIE, you’ll work in a fast-paced, supportive environment where your contributions help shape the future of patient care.

If you're passionate about building smart solutions that truly enhance patient care and experience—we want to hear from you.

The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.Remote USA$114,600—$143,300 USD

OUR OPPORTUNITY

Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.

The Natera team consists of highly dedicated st