Pharmacy Technician - Certified

Job Title: Certified Pharmacy Technician

Location: Rochester General Hospital

Department: Inpatient Pharmacy

Hours Per Week: 40 hours; 8-hour shifts

Schedule: Days & Evenings and Rotating Weekends

SUMMARY

Under pharmacist supervision, responds to and/or triages nursing phone calls, prepares medication orders, accurately delivers meds, and restocks as necessary. Provide superior customer service by modeling the organization's values.

Key Responsibilities:

• Properly operate EMR System (Electronic Medical Record)
• Rounds to the floors accurately and in a timely manner to deliver medications.
• Recognizes medication names and medical abbreviations.
• Ability to use the pharmacy information system to run reports and access basic knowledge of medication data.
• Prepack bulk medicines by taking bulk medication and repackaging into individual, unit-dose, size packaging. Proper cleaning, maintenance, and use of the repackaging machine.
• Non- Sterile compounding and preparations of oral liquids, creams, and ointment in a clean environment. Properly measuring and combining medication along with proper documentation.
• Fill patient orders with prescribed medications, while completing appropriate documentation and affixing patient information labels.
• Fill various emergency boxes and properly document. Identify the emergency box to be filled. Obtain proper meds for that particular unit. Scan each medication for expiration dating and strength before placing it in the box. Once complete obtain pharmacist sign off that all meds were provided.
• Deliver medications or pharmaceutical supplies to patients, nursing stations, or surgery.
• Proper handling of narcotics.
• Proper disposal of medication according to hospital guidelines and maintains proper storage and security conditions for drugs.
• IV Room – Knowledge of and proper practice of “A septic” technique.
• Add measured drugs or nutrients to intravenous solutions under sterile conditions to prepare intravenous (IV) packs under pharmacist supervision.
• Transfer medication from vials to the appropriate number of sterile, disposable syringes, using aseptic techniques.
• Receive and store incoming supplies, verify quantities against invoices, check for outdated medications in current inventory, and inform supervisors of stock needs and shortages.
• Answer telephones, responding to questions or requests.
• Perform clerical work in medical settings.
• Knowledge of medications well enough to recognize errors, misprints or medications that may contraindicated with each other.
• Possess advanced knowledge of the ADM (Automatic Dispensing Machine) and have the ability to troubleshoot and repair when necessary.
• Participation in process improvement initiatives such as safety and/or help identifying methods or ideas to improve upon current practices.
• Assists in training new hires.
• Advanced knowledge of IV procedures.
• Batch medication/narcotic drip.
• Order supplies.
• Other duties as assigned. ​

Additional Ambulatory Pharmacy Responsibilities:

• Consistently, promptly and courteously assist/wait on customers, maintaining confidentiality at all times.
• Obtain all necessary personal, medical (allergies/conditions) and insurance information from patient. Record information on the prescription and entering appropriate information into the pharmacy computer.
• Pursuant to pharmacist’s order and designated work area, assist in filling patient prescriptions for pharmacist verification.
• Pulls or procures drug product and original prescription, counts and assesses reorder status.
• Receives requests for refills through automated process and otherwise (phone), and ensures proper requested information is processed and communicated to pharmacists in a courteous manner.
• Compiles prescription hard copies in numerical order and files on a daily basis.
• Keep a clean, uncluttered work environment. Cleans shelves and storage areas routinely.
• Has thorough knowledge of “wholesaler” computer system. Ability to compile and send order, receives confirmation, assess availability of product (backorders etc.) and follow through with communication to staff members