Order Management Administrator 2

Job Posting Start Date 10-08-2024 Job Posting End Date 11-11-2024

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.

We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives.

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job Summary

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Order Management Administrator located in Austin, TX.

2nd Shift: 3:00pm-11:15pm Monday-Friday (10% Shift Diff)

General Purpose

Responsible for routine order processing and serving as day-to-day customer interface.

Principle Accountabilities:

· Manual order entry into production planning system.

· Process customer order changes by entering customer requests into planning systems.

· Communicates order status to customer including initial committed ship dates (CSD's) and follow up on interim order changes.

· Release authorizations to shipping department to deliver product.

· Validates order configurations for manufacturability per customer's product rule sets.

· Validates material and capacity availability based on products ordered and in accordance with customer's requested ship dates.

· Resolve low level scheduling conflicts such as material and capacity availability issues.

· Coordination and communication of order expedite requests to production control- may include preliminary determination of material and capacity availability, lead-time restrictions, and modification of schedules within limited parameters.

· Runs routine reports in support of customer information requests and internal reporting requirements.

Responsible for making sure work orders are released to manufacturing and authorizations for shipping are released in time to meet established goals for lead time, response time and committed ship dates.

· Provide support to quality function in resolution of customer incidents.

What you’ll receive for the great work you provide:

• Full range of medical benefits, dental, vision
• Life Insurance
• Matching 401K
• Tuition Reimbursement
• Employee discounts at local retailers

Job Category

Global Procurement & Supply Chain

Is Sponsorship Available?

No

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).