Mental Health and Addiction Clinical Services Supervisor

Location Address:

701 Dellwood St S Cambridge, MN 55008-1920

Date Posted:

December 23, 2025

Department:

41004085 MH ADOL Partial and Day OP

Shift:

Day (United States of America)

Shift Length:

8 hour shift

Hours Per Week:

40

Union Contract:

Non-Union-NCT

Weekend Rotation:

None

Job Summary:

Allina Health is a not-for-profit health system that cares for individuals, families and communities throughout Minnesota and western Wisconsin. If you value putting patients first, consider a career at Allina Health. Our mission is to provide exceptional care as we prevent illness, restore health and provide comfort to all who entrust us with their care. This includes you and your loved ones. We are committed to providing whole person care, investing in your well-being, and enriching your career.

Key Position Details:

This role will be supervising employees within the Adult/Adolescent PHP and Adult/Adolescent Day Treatment Programs.

Job Description:

Provides leadership to maintain and enhance the programs clinical and operational performance. Supervises program staff that include master level therapists, master level psychologists, and/or psychologists. In addition, supervises mental health practitioners and admin support staff within the team. Partners with an Operations Manager in order to provide clinical and operational direction to program staff and program advance practice providers. This dyad leadership team is jointly accountable to create efficiencies and remove barriers in order to drive exceptional results that are greater than what could be achieved individually. Supervisors maintain accountability to Service Line leadership in order to advance work within clinical recruitment, patient access, care coordination, practice management, digital strategies, and the overall patient experience. Supervisors may be required to provide direct clinical care to a caseload of patients to support program needs.

Principle Responsibilities

• Leading, managing, motivating, and developing of Staff

  • Communicates and engages providers in key clinical initiatives by establishing and sharing a clear, compelling vision that allows them to see their contribution and role in the work

  • Oversees management of program staff performance

  • This includes, but is not limited to:
    ◦ communicating expectations
    ◦ conducting timely performance reviews
    ◦ coaching
    ◦ developing clinical skill
    ◦ providing recognition
    ◦ providing disciplinary actions when needed
    ◦ using patient experience data to celebrate and enhance provider practice

  • Assists in recruiting, selecting and onboarding highly talented team members

  • Plans communications for staff meetings

  • Understands and communicate the service line strategic vision to program staff as needed

  • Partners with operational management to optimize the operational design including care team structure and staffing required to carry out the plan

  • Utilizes evidence-based management practices
    ◦ Provides instructional learning regarding use of behavioral interventions
    ◦ Provide/maintain a caseload of clinical supervision to per-licensed therapists within our departments system, per qualifications

  • Identifies needed changes on how to best support program staff and/or resources needed to best implement care and escalate appropriately to next level leadership and/or key stakeholders

• Employee Engagement

  • Analyzes and act on employee engagement data

  • Engages in employee rounding activities

  • Provides regular in person presence at site demonstrating awareness and involvement in site activities (lead staff meetings, etc.)

  • Seeks opportunities to promote development and growth as a leader including meeting facilitation and representation locally and within the MH&A Clinical Service Line

  • Fosters provider awareness of their informal role as a leader at the site

• Deliver Exceptional Patient Experience, Quality and Improved Performance

  • Understands and acts on Patient Experience survey data on a service line level

  • Accountable for survey dimensions related to patient experience

  • Empowers staff to resolve patient complaints and concerns and create a mindset of service recovery when needed

  • Ensures provider resources are aligned for optimal patient access

  • Partners with key stakeholders to co-lead and deploy system-wide initiatives using effective change management and improvement methodology with operations managers

  • Participates in Daily Management System when appropriate

  • Accountable for cli