Medical Assistant III

Job Summary

Under the direction of management and physician leadership, performs and oversees functions related to the clinical activities including, but not limited to: maintains patient flow by assisting and promoting the delivery of primary and preventative health care, performs technical procedures, lab protocols and clinically oriented activities under physician/provider direction. The Medical Assistant III will assist management in achieving office efficiencies in accordance with stated policies/procedures to ensure efficient operations with a focus on supporting physicians, clinic staff and management which embodies the "Service First" philosophy to promote customer satisfaction.

Essential Functions

• Acts as an assistant to the physician/provider by providing primary healthcare and patient care management.
• Collaborates work efforts with the clerical staff to optimize operations and patient flow.
• Interacts with outside healthcare facilities and agencies involving patient care and insurance.
• Maintains updated competencies, demonstrating ability to speak to leadership and accreditation bodies about process and workflow.
• Perform front office duties to provide coverage as needed.
• Provide coverage in other departments or locations as needed.
• Demonstrates excellent customer services skills and supports the model of patient and family centered care.
• Performs and is formally assigned (2) of the additional responsibilities as part of their primary duties, which should be at least 20% or more of dedicated time:
  
  Primary Care gaps in care identification, outreach, and chart preparation
  
  Residency clinic role
  
  High level disinfection
  
  Designated new hire preceptor
  
  Role in practice participating in or leading special programs/grants (i.e. CPC Plus, SIM, Vaccine for Child Program, process improvement, service excellence ambassador)
  
  Care management (PDCMs)
  
  Qualified language interpreter
  
  Super User for EPIC or specific competency
  
  Advanced provider support – assisting with complex procedures and/or infusion/chemo scheduling.
  
  Multi-site/flexible float pool assignment
   

Qualifications

• Required High School Diploma or equivalent
• Required Completion of an accredited MA program, including a clinical rotation, or equivalent experience. Certifications listed below are effective April 7, 2025. Team members may have other certifications and hire dates before April 7, 2025.

• 1 year of relevant experience 1 year (12 months) MA experience; or completed CH MA internship and (6) months MA experience; or completed CH MA apprenticeship program required Required
• 2 years of relevant experience  2-3 years of MA experience Preferred

• CRT-Basic Life Support (BLS) - AHA American Heart Association Excludes population health remote medical assistants Upon Hire required Or
• CRT-Basic Life Support (BLS) - ARC American Red Cross Excludes population health remote medical assistants Upon Hire required
• CRT-At least one Certification from preferred list - UNKNOWN Unknown 90 Days required
• CRT-Medical Assistant, Certified (CMA) - AAMA American Association of Medical Assistants 90 Days preferred Or
• CRT-Medical Assistant, Registered (RMA) - AMT American Medical Technologists 90 Days preferred Or
• CRT-Medical Assistant, Certified (NCMA) - NCCT National Center for Competency Testing 90 Days preferred Or
• CRT-Medical Assistant, Certified (CCMA) - NHA National Healthcareer Association 90 Days preferred Or
• CRT-At least one Certification from preferred list - UNKNOWN Unknown ARMA 90 Days preferred Or
• LIC-License Practical Nursing (LPN) - STATE_MI State of Michigan 90 Days preferred Or

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.

• On-demand pay program powered by Payactiv

• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!

• Optional identity theft protection, home and auto insurance, pet insurance

• Traditional and Roth retirement options with service contribution and match savings

• Eligibility for benefits is determined by employment type and status

Primary Location

SITE - Pediatric Associates - 23133 Orchard Lake Rd - Farmington Hills

Department Name

Farmington Hills Pediatrics - CHE West Phy Prac

Employment Type

Ful