Retail Café Lead

Company Description

Forefront Healthcare is unique, experienced, and specialized in serving the continuum of care. With finely tailored, high-quality culinary and support services, Forefront helps its partners elevate the patient and resident experience.

Job Description

Forefront Healthcare is seeking a professional and dedicated Retail Café Lead to join our team at the local hospital in Harlowton, MT!  This vital role supports the success of our food service operations by ensuring high-quality service and exceptional customer satisfaction for patients, residents, guests, and staff.

In this position, you will also be a key contributor to enhancing the hospital’s retail food service program—helping to improve menu offerings, elevate food presentation, and deliver an outstanding dining experience.

If you have a passion for serving others, delivering excellent customer service, and leading a team, we invite you to apply. This is a meaningful opportunity to make a difference in a healthcare setting while growing your career with a company that values integrity, innovation, and hospitality.

What We Offer:

• Medical, Dental, and Vision Insurance 
• 401K with Company Match (PT & FT Employees)
• Company Provided Life Insurance
• 1 Week Paid Vacation & 1 Week Paid Sick Leave 
• 6 Paid Holidays 
• Employee Assistance Program (PT & FT Employees)

Pay Range: $17.00-$18.00

Summary/Objective:

The Lead Culinary Services Aide performs designated work and cleaning routines for the culinary department in accordance with current applicable federal, state, and local standards, guidelines, and regulations, with established policies and procedures and assuring resident safety.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lead and support daily food service operations in a hospital setting
• Assist in training and mentoring other Culinary Services Aides
• Provide excellent customer service and maintain a welcoming dining atmosphere
• Collaborate closely with the Director of Culinary Services and Lead Cook
• Drive improvements in the retail dining program, focusing on quality, innovation, and presentation
• Perform defined work routines, using various dietary utensils, supplies and equipment as assigned by the Chef Manager/Culinary Director.
• Provide assistance to the cook in the preparation and service of meals. 
• Follow cleaning schedules and perform cleaning duties as scheduled. 
• Assist in arranging trays, loading food carts, and serving meals. 
• Setting up the dining room and serving residents/patients. 
• Wash and store dishes. 
• Follow established reporting procedures for all supply and equipment needs. 
• Assist in receiving and storing food and supplies. 
• Attend in-service educational programs. 
• Follow defined safety codes while performing all duties. 
• Follow defined Infection Control procedures. 
• Understand the facility's fire and disaster plans; follow established procedures during drills and actual emergencies. 
• Be knowledgeable of Federal, State, and Facility’s rules, regulations, policies and procedures applicable to job. 
• Perform other department duties or special assignments as directed by the Chef Manager/Culinary Director or designee.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Qualifications

Competencies:

1. Customer Service Oriented.
2. Basic Food Preparation Knowledge.
3. Sanitation and Safety Practices.
4. Thoroughness.
5. Time Management.

Supervisory Responsibility:  N/A

Work Environment:

Requires repetitive wrist motion. This position requires lifting, up to seventy-five pounds (75lbs).

Physical Demands:

The Lead Culinary Services Aide stands and walks intermittently throughout the working day, as well as reaches, stoops, bends, lifts, carries, and manipulates various food products, dietary supplies and equipment. The Dietary Aide must have an ability to work with chemicals and cleaning agents. Must be able to lift and/or carry 50 to 75 pounds and withstand exposure to temperature and humidity changes as in entering refrigerated