Transition Coordinator II

Job Summary

The Transition Coordinator II delivers quality psychosocial care to the youth and families served by Hillside by working with the multi-disciplinary Residential Treatment Facility (RTF) team and other care providers to ensure overall client needs are met. This position works with the youth and family on safety and discharge planning and preparation by linking them to community resources, assisting with the referral process, supporting families in preparing for their youth to return home, aiding with flex funds as appropriate, and providing after care support. 

Essential Job functions

• Serve as a member of the treatment team to assess youth and family needs to achieve positive outcomes. 

• Develop, assess, and modify specialized, individual service plans during after care for youth.

• Deliver psychoeducational training for youth, families, and groups in a variety of settings based on the needs of the individual or community served.

• Develop and implement strength-based service plans for youth that may include site/home visits and assessments, interventions, identification and coordination of collateral resources, and gap and needs analysis. 

• Communicate youth’s strength-based plan progress and results with the multi-disciplinary treatment team.

• Develop and participate in safety planning for youths.

• Serve as the primary contact for all community-based agencies.

• Provide support during a client’s RTF placement as well as during after care services.

• Transport youth to and from services. 

• Participate in agency and team meetings, in-service trainings, and team building activities.

• Maintain all necessary records, forms, reports, and summaries in client files to ensure compliance with all federal, state, funder, and Hillside standards.

• Comply with funder regulated flex funds spending, and maintain required documentation.

• While this job description covers many aspects of the role, employees may be required to perform other duties as assigned.

Education & Experience

• Master's degree in Human Services field required

• Minimum 2 years of experience in providing direct services to or in linking children with serious emotional disturbance to services. Residential experience preferred. 

  OR

• Bachelor's degree in Human Services field required

• Minimum 4 years of experience in providing direct services to or in linking children with serious emotional disturbance to services. Residential experience preferred.

Special Requirements

• CPR certification required or obtained within 60 days of hire.

• Unrestricted, valid NYS driver’s license for minimum of 1 year with a clean driving record and minimum insurance coverage that meets agency standards.

Knowledge, Skills & Abilities

In addition to demonstrating the Hillside Professional Competencies of Communicates Effectively, Personal Excellence, Cultural Competence, Builds and Leverages Relationships and Optimizes Decision Making, the following occupational competencies must be demonstrated:

• Demonstrate conflict resolution skills

• Knowledge of services provided both by Hillside and our external service providers, along with ability to establish and maintain strong professional relationships with contacts in order to efficiently access care for children, youth, and families

• Skill as an advocate working for children, youth and families in order to achieve the best possible outcomes and the ability to work with clients to establish reasonable expectations, set goals, and facilitate successful outcomes

• Knowledge of the payment process for services and ability to ensure that services sought and provided are consistent with payment process qualifications and rules

• Knowledge of the legal and social rights of children, youth and parents to ensure that these rights are understood and protected as needed

• Keen awareness and sensitivity to cultural, physical, and social variations and demonstrated ability to respect the behavioral implications of these variations

Physical Demands & Work Environme