Food & Beverage Manager

Description

Food and Beverage Manager Job Description 

Job Title: Food and Beverage Manager

Reports To: Executive Director / Director of Operations

Job Overview: Silverlake The Family Place is seeking a dedicated Food and Beverage Manager to oversee our foodservice operations. You will be responsible for managing staff, maintaining high standards of service, and ensuring financial profitability across all F&B outlets. 

Key Responsibilities:

• Daily Operations: Oversee all aspects of F&B service, including restaurant/bar, fitness café, seasonal waterpark café/bar, birthday parties, and events, to ensure quality and consistency. 
• Staffing: Coordinate daily FOH and BOH foodservice operations.
• Team Leadership: Recruit, train, and supervise all F&B personnel. Conduct performance reviews and foster a positive, high-energy work environment.
• Financial Control: Manage departmental budgets, monitor labor costs, and implement waste-reduction strategies to meet KPI goals.
• Compliance: Enforce strict adherence to health, safety, and alcohol service regulations (e.g., ServSafe, TIPS).
• Guest Relations: Address customer complaints promptly and professionally to ensure a superior member/guest experience. 

Requirements

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

• The candidate must have a proven record of successfully working in the food and beverage industry. 
• A person applying for this position must have strong leadership skills and the ability to manage a large team of employees. You must be willing to guide team members and train them so that they can perform their role more effectively.
• You must have keen business skills and the ability to meet financial targets. 
• Familiarity with labor laws and the other regulations pertaining to the hospitality industry is a must.
• You must have the desire to deliver an exceptional level of customer service. have the ability to 
• You must have the availability to work nights and weeekends.
• Working knowledge of various software programs (POS, restaurant management software)

REQUIRED EDUCATION, CERTIFICATIONS AND EXPERIENCE

• Minimum of 4 years experience in the restaurant field 
• Northern Kentucky Food Manager Certification required within 30 days of hire
• STAR (Server Training in Alcohol Regulations) certification required
• CPR, First Aid, and AED for the Professional Rescuer certifications (must be obtained within 60 days of hire)