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Housekeeper
Mainsail Lodging & DevelopmentMainsail Lodging & Development, United Statesfull_timeVerifiedPosted 9 Dec 2024
About the role
We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so.
Housekeepers are responsible for performing routine duties in cleaning and servicing of guest rooms baths and public areas. Housekeepers promotes a positive image of the property to guests and must be pleasant, honest, and friendly and should also be able to address guest requests and problems.
Required Knowledge, Skills, and Abilities:
- High school diploma or GED equivalent.
- Prior job-related experience preferred.
- Ability to communicate effectively with the public and other employees.
- Read, write, and speak English fluently.
- Enjoy working with people and possess a friendly and outgoing personality.
- Excellent communication and listening skills, as well as basic computer knowledge.
Responsibilities include:
- Enters and prepares the room for cleaning.
- Makes bed.
- Dusts the room and furniture.
- Replenishes guestroom and bath supplies.
- Cleans the bathroom.
- Cleans the closet.
- Vacuums and racks the carpet.
- Checks and secures the rooms.
- Replenish amenities according to the operational standards.
- Deliver and retrieve items on loan to guests e.g., iron and ironing boards
- Ensure security of guest rooms and privacy of guests
- Perform rotation cleaning duties (e.g., steam clean carpets, spring cleaning, super cleaning etc.) as required
- Cleans guest bathroom/bedroom/floor corridor.
- Responsible for replenishment of guest complimentary water.
- Responsible for the cleanliness and maintenance of his work area.
- Responsible for the Hotel property in the work area.
- Attends to guest calls, guest requests /guest complaints in the area assigned to him.
- Authorise to enter in guestrooms for cleaning and providing turndown services as per requirement.
- Responsible for following the standard operating procedures.
- Responsible for achieving and exceeding the guest satisfaction score.
- Any other duties assigned by the manager or supervisor.
Mainsail is an Equal Opportunity Employer and it does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity expression (including transgender status), sexual orientation, marital status, parental status, military service and veteran status, political affiliation, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
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