Sr. Data & Insights Consultant, Data & Insights

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

The Global Business Optimization team has a simple mission: we turn massive amounts of data into actionable insights that drive business value.  Our analytic consultants and data analysts work with Visa’s clients and staff to improve portfolio performance, program profitability and cardholder experiences.  By coupling in-depth analysis of cardholder behavior with Visa’s world-class products, digital offerings and marketing capabilities, we ensure our clients’ programs operate at their peak potential and that cardholders have seamless commerce experiences in both the physical and digital world. 

This Sr. Consultant will help to deliver this vision to our issuing, acquiring and merchant partners for commercial work done in partnership with the NA Visa Consulting and Analytics (VCA) team. In this role, you will use strong analytical and presentation skills, contextual business sense and a creative flair to solve real world business challenges for Visa’s clients.  The Sr. Consultant must be able to develop enduring, strategic relationships with clients and across the Visa organization.

Experience utilizing big data is critical to the success of the role as is the ability to deliver effective data visualization and storytelling.  Innovation and a willingness to challenge traditional paradigms are also paramount to the success of the role.

Responsibilities:

• Serve as Visa’s expert on payment success across the transaction lifecycle and provide recommendations that influence products and initiatives
• Collaborate with VCA practice subject matter experts, data scientists, Risk and Disputes teams to develop and refine highly relevant new data solutions
• Develop presentations of complex data and content for clients in an accurate, understandable and engaging manner
• Lead and deliver advisory engagements to clients through exceptional problem solving, data analysis, strategic recommendations and executive storytelling
• Present analytic deliverables to external Visa clients, colleagues in the analytics team, and other internal stakeholders with varying degrees of analytical and technical expertise.
• Get to an understanding of root problems, define analytical objectives, and formalize data requirements for various types of analyses.
• Build analytical tools that provide a holistic view of client performance, enabling robust and comprehensive dialogues with clients on performance, opportunities and solutions
• Combine and analyze disparate data sources and derive insights in a Big Data environment, independently perform analysis to render robust, thoughtful results
• Compare client performance against industry best practices with a shrewd eye toward identifying performance and/or profitability improvement opportunity
• Deliver on the NA Global Business Optimization OKRs

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

Basic Qualifications:

• 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

Preferred Qualifications:

• 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
• Payments industry experience required (i.e. acquiring, issuing, processing, operations, systems, etc.)
• High level of proficiency manipulating data from a variety of sources – Big data skills (Hadoop, Hive, Spark) and/or SQL skills required
• Strong financial acumen and analytical skills
• Strong commercial acumen and solid business judgement
• Strong teamwork and collaboration skills with the ability to work effectively with inter-disciplinary groups
• Strong verbal, written and interpersonal skills are required
• Must be proficient in all MS Office applications with advanced Excel spreadsheet skills
• Experience visualizing data with tools like Tableau, advanced Tableau skills.