Behavioral Health Care Manager
Heritage Health NetworkAbout the role
Behavioral Health Care Manager (ECM) – Hybrid Role
Heritage Health Network (HHN)
Join Heritage Health Network as a Behavioral Health Care Manager (BHCM) and support high-need Medi-Cal members through our Enhanced Care Management (ECM) program.
This is a hybrid role combining field and office work , with approximately 2–3 days in the field and 2–3 days office-based , providing flexibility while maintaining meaningful, in-person member engagement.
What You’ll Do
- Serve as the primary point of contact for members with behavioral health and psychosocial needs
- Conduct comprehensive assessments and develop personalized, person-centered care plans
- Coordinate care across behavioral health providers, medical teams, and community resources
- Conduct in-person home and community visits based on member needs
- Support transitions of care , including post-discharge follow-up and care coordination
- Provide education, coaching, and trauma-informed support to improve member outcomes
- Maintain accurate documentation and meet program requirements
Requirements
Benefits
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