***This role is based at one of our corporate offices in Memphis, TN, McLean, VA, Dallas, TX***

This is your chance to be a part of an in-house Technology team that's creating consumer-facing, cutting-edge technologies revolutionizing the hospitality industry around the world! As a Senior Associate Property Technology Services, you will bring your technical skills to a hospitality company with an award-winning culture. On the Property Technology Services team reporting to Manager Property Technology – Enterprise Remediation, you will collaborate with internal and external business stakeholders to provide guidance to Hilton's properties through ongoing and upcoming enterprise technology initiatives. You will share best practices and reinforce security requirements and network standards.

HOW WE WILL SUPPORT YOU

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:

• Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
• Paid parental leave for eligible Team Members, including partners and adoptive parents
• Mental health resources including free counseling through our Employee Assistance Program
• Paid Time Off (PTO)
• Learn more about the rest of our benefits

At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate. 

**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.

HOW YOU WILL MAKE AN IMPACT

Your role is important and below are some of the fundamental job duties that make your work unique.

What your day-to-day will be like:

• You will perform the below tasks while working on different projects and initiatives simultaneously:
  • Identify and communicate remediation, standards, and end-of-life requirements to franchise operators.
  • Enforce Hilton security standards and procedures with global franchise community and provide subject matter expertise on technology roadmap options for these properties.
  • Monitor and respond to requests in the PTSEI Shared Mailbox.

How you will collaborate with others:

• Liaison for key internal and external stakeholders to implement, deliver, and integrate processes in support of Hilton's enterprise initiatives.
• Resolve incidents and problems - work with Field Services, Deployment and Property Technology teams requiring assistance in answering infrastructure-related standards questions.
• Work with hotel technology and operations resources to perform remotely monitored tasks such as, end of life hardware removal, remediation and cyber-security evidence gathering.

What deliverables you will take