Booking Office Assistant

The closing date is 7th Jan 2025 Anticipated Interview date(s) 13 December 2024 

Job summary

The role will be required to provide efficient and effective administrative/typist duties to Musgrove Park Hospital (MPH) / Yeovil District Hospital (YDH) and wider staff.

The team member will also provide flexible administrative support to the Therapies booking office as required and requested by the Team Lead to support service requirements.

The post requires flexibility and the ability to provide a wide range of administrative and typist duties as the services develop. 

Main duties, tasks & skills required

Deal with day-to-day correspondence, initiating appropriate responses to provide patients, staff and other parties with required information in a friendly and professional manner.

Receive telephone calls, accepting messages on behalf of members of the specialty team, taking appropriate action where necessary.

Liaise with appropriate personnel in the team to gather and co-ordinate patient information so this is accessible in a timely manner.

Produce copies for appropriate agencies, filing copies in correct sequence, ensuring follow-up arrangements are in place, listing outstanding investigations on the hospital database system.

Process urgent referrals and arrange appropriate outpatient appointments.

Participate in team and Trust meetings as requested.

About us

As an organisation, the NHS offers a wide range of benefits including flexible working, fantastic pension contributions, market leading annual leave allowance, career progression and regular conversations, not to mention our Blue Light Card and NHS exclusive discounts.

The benefits of working in Somerset include the idyllic countryside, with our areas of outstanding beauty and stunning coastlines. You will get to enjoy these perks whilst still only being a stone's throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from London.

There are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable. You will to experience the best of both in Somerset, the countryside and the cosmopolitan -- there is truly something for everyone! 

Job description

Please see attached Job Description & Person Specification for further details of duties and responsibilities. 

Person specification

Qualifications

Essential

Please refer to the attached JD 

Desirable

Please refer to the attached JD

Experience

Essential

Please refer to the attached JD 

Desirable

Please refer to the attached JD 

Additional Criteria

Essential

Please refer to the attached JD

Desirable

Please refer to the attached JD 

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

For help with your application, contact: 

Sharon Cable 

sharon.cable@somersetft.nhs.uk 

01935384358 

Pay scheme

Agenda for Change 

Band

Band 2 

Salary

£23615.00  to £23615.00 Yearly 

Contract

Permanent 

Working pattern

Part-Time 

Reference number

184-OL-PU-1393 

Job locations

Yeovil District Hospital 
Higher Kingston 
Yeovil 
Somerset 
BA21 4AT 

Attachments

Job Description   NEW SFT JD April 23 - Band 2 - Admin Assistant.docx – 111KB Opens in a new window
Converted File NEW SFT JD April 23 - Band 2 - Admin Assistant.docx.pdf – 117KB Opens in a new window