ServiceNow Enterprise Solution Consultant - AMS

Our Mission

NewRocket, a global, full-service Elite ServiceNow partner, helps top enterprise leaders solve their toughest business problems and navigate change with confidence. Our mission it to go beyond, creating meaningful experiences for our employees and customers.  Our vision is to be the go-to ServiceNow Guide, creating extraordinary results, with ServiceNow.

NewRocket has been awarded the “2024 BEST Award”, “2024 ServiceNow Customer & Industry Workflows Delivery Success Partner (CIWF)”, “2023 ServiceNow Worldwide Customer Workflow Partner of the Year” and “2023 ServiceNow Creator Workflow Partner of the Year”.  We are #GoingBeyond  

Come join our Crew!

Our Approach to Work

At NewRocket, people are not just the backbone; they're the heartbeat. We champion diversity, celebrate creativity, and embrace the uniqueness each person brings to the table. Here, it's not just about a job; it's about fostering a healthy work-life balance, creating a culture that thrives on collaboration and innovation, and supporting professional growth for individuals and teams.

We believe in creating meaningful experiences, not just for our clients but for every member of our crew. Your voice matters, your growth matters, and you matter. Join us for a journey where your uniqueness is not only recognized but celebrated, and together, let's create something extraordinary!

Your Flight Path

The Enterprise Solution Consultant is focused on building credibility and trust with business and technical leaders in our largest customers by developing complex business solutions and cross-functional strategies. The Enterprise Solution Consultant brings technical expertise, real-world experience, strong executive engagement skills and an inspirational mindset to help our customers understand the opportunities of the “platform of platforms” vision. The Enterprise Solution Consultant will elegantly articulate the advantage of ServiceNow being built on a single cloud platform consisting of a single user interface, one code base and one data model. The Enterprise Solution Consultant may also have leadership responsibility for Solution Consultants and Senior Solution Consultants. Please note that this role will work with clients in both the US and Canada.

Your Impact

• Develop high-complexity enterprise-wide business solutions by engaging with customer executives to identify pain points and opportunities to deliver value and then translate them into solutions from NewRocket and ServiceNow
• Accountable for a mission crew’s performance throughout the pre-sales cycle
• Work with a wide variety of customers, colleagues and partners to help them understand the power of the Now platform and the potential opportunities of the future of work with NewRocket.
• Lead architecture and design engagements to demonstrate how NewRocket meets the needs of strategic customers, including; IT Transformation, Digital Products/Services, Platform as a Service, Enterprise Service Management, and the co-creation of industry specific solutions; leverage best practice and industry standards to build customer trust and architect best in class solutions.
• Act as technical leaders for NewRocket’s customers most complex solutions, designed to ensure that they can realize the value they need.
• Understand the business strategy of the customer and articulate how NewRocket can enable and deliver value to their organization with ServiceNow, seamlessly integrating into their current and future technology landscape
• Understand the detail behind the ServiceNow, NewRocket’s solutions, and platform of platforms architecture and communicate it at various levels
• Work with architecture development methods, modelling approaches and architecture patterns for integration
• While collaborating with customers, partners, the broader NewRocket Team, and ServiceNow, the Enterprise Solution Consultant will create and communicate high-level architectures and strategies that are both written and verbal, to audiences up to and including the CIO/CTO level; requires a high degree of discretion and influence while communicating at the highest level of client organizations
• Interact at multiple levels within a customer account (Enterprise Architects, Domain Architects, Directors, VPs, and CXOs) and maintain these relationships throughout their customer journey.
• Provide thought leadership and collaborate with internal ServiceNow business units
• Identify, lead and contribute to the creation of best practices, white papers, sales workshops, etc
• Where applicable, manage, coach, mentor, and lead a team of Solution Con