Senior Strategic Communications Manager

We're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us.

The Team:

We’re a high-performing global communications team that thrives on independence, bold ideas, and challenging the status quo. We believe communications should drive business outcomes — not just headlines — and we work as one unified team to make that happen. We’re one of only 29 decacorns in the world right now, growing fast, and doing historic things. Sounds interesting? Read on.

The Role:

We’re looking for a sharp, trusted, and highly responsive Strategic Communications Manager to help safeguard Celonis’ global brand reputation, support our public affairs efforts, and proactively pursue our positioning for key topics with the relevant top level media. 

In this role, you’ll partner closely with our VP of Communications to shape narratives, navigate sensitive issues, and ensure timely, accurate, and aligned external messaging. You will bring strong media instincts, excellent judgment, and established relationships with Tier 1 global outlets such as the Financial Times, The Economist, Reuters, Bloomberg, CNBC, WSJ, NYT and many others.

This role will also have a strong focus on public affairs and external stakeholder engagement, including building relationships with policy influencers, trade associations, and government stakeholders in priority regions like the US, UK and DACH. You’ll help position Celonis as a strategic voice in the AI and enterprise tech conversation.

What You’ll Do:

This is a high-impact opportunity to help shape how the company shows up in moments that matter most. You’ll work closely with senior leaders and play a key role in fostering the company’s reputation on a global stage — all within a supportive, collaborative communications team.

Strategic Issues & Reputation Management:

• • Proactively pursue our positioning for key topics with the relevant top level media
  • Partner with the VP of Communications to support global issues and crisis response, including drafting reactive statements, media responses, and internal updates
  • Lead media engagement during high-stakes or sensitive events, ensuring positive coverage
  • Monitor media and reputational risk indicators, flag emerging issues, and help develop response strategies
  • Strengthen relationships with global business and financial journalists in tier 1 media outlets like the FT, WSJ etc
  • Prepare executive briefing documents, Q&As, and talking points for media engagements on high-profile topics
  • Contribute to crisis communications playbooks and escalation protocols in collaboration with Legal and other teams as needed

Public Affairs & Policy Communications:

• • Support the company’s public affairs strategy across key markets (US, UK, DACH) in collaboration with internal stakeholders and external advisors
  • Create relevant messaging around evolving tech regulations, AI governance, sustainability disclosures, and other policy matters impacting Celonis and its customers
  • Track relevant legislation, policy shifts, and regulatory developments; translate implications into comms strategies
  • Build and nurture relationships with policymakers, trade organizations, and think tanks to support Celonis’ leadership voice in public dialogue
  • Develop materials such as policy briefs, position statements, and talking points for executives engaging in public forums

Go-To-Market Communications:

• • Partner with regional marketing and sales teams to amplify localized campaigns, media engagement, and thought leadership
  • Develop and pitch regional customer stories and use cases that reinforce the value of process intelligence
  • Manage PR agency resources as needed to support execution of strategic campaigns in key markets

What You Bring:

You must be a self-motivated, passionate, resourceful, responsible communications professional with the confidence and experience to lead complex, strategic programs

• 8+ years of experience in corporate communications, with a focus on issues management, crisis communications, or public affairs
• Strong global media relationships and fluency with the international news landscape
• Excellent writing, editing, and strategic messaging skills (native English speaker required, other languages a bonus)
• Proven e