Team Lead & Events Manager

Focused on ongoing program management.

About Netsmart

At Netsmart, improving care delivery isn’t just our aspiration; it’s our passion!

For more than 50 years, we’ve been a healthcare software company developing technology and providing services in behavioral health, human services, and post-acute markets. We collaborate with organizations and partner with our clients across the care spectrum to anticipate challenges, identify obstacles, and recognize new opportunities as healthcare evolves. We continuously strive to advance our Netsmart technologies and offerings beyond the EHR by embracing new technology trends that empower healthcare professionals to provide the best possible care.

Position Overview

Netsmart is seeking a strategic, forward‑thinking leader to serve as a Team Lead and Events Manager, guiding a high‑performing team in delivering exceptional experiences that drive business growth and deepen client engagement. This highly visible role offers strong executive support and the opportunity to shape experiences that influence sales and strengthen partnerships. 

In this role, you will lead and develop a team of two associates, providing mentorship, coaching, and direction in a fast‑paced, high‑impact environment. You will cultivate a collaborative culture grounded in accountability, excellence, and continuous growth. Executive presence is essential as you partner closely with senior leaders to align event strategy with organizational priorities and ensure the successful execution of our strategic trade shows. 

You and the team will oversee more than 150 trade shows annually, including the exhibit floor at our flagship user conference, CONNECTIONS. This position will have responsibility managing budgets, logistics, vendor relationships, and ongoing process improvement to deliver consistently high‑quality experiences. 

If you excel in dynamic environments, value strong relationships, and are passionate about delivering memorable event experiences, this role offers an exciting opportunity to make a meaningful impact. 

Responsibilities 

Event Strategy & Execution 

• Develop and manage comprehensive tradeshow programs that deliver high‑impact, business‑aligned results. 

• Lead the strategic planning and execution of more than 150 annual tradeshows, including inventory management, partner coordination, and evaluation of organizational memberships to support long‑term growth. 

• Manage all planning and operational components of the exhibit hall at the annual user conference, including backend logistics, vendor contracting, catering, room layout and setup, and cross‑functional coordination to deliver a high‑quality attendee experience. 

• Build, manage, and strengthen vendor partnerships to ensure seamless and successful execution of all tradeshows. 

• Oversee full project management for each event, including timelines, work‑back schedules, budgets, deliverables, and task execution, while ensuring clear and consistent communication with partners and stakeholders. 

People Leadership & Program Management 

• Lead, coach, and develop a team of two associa