Workday Change Management Consultant I

CHICAGO, IL OR REMOTE

TopBloc is a Workday boutique partner firm that provides fixed-time, fixed-price Workday deployment services and on-demand Workday support. Using our internal proprietary tool we are able to quickly implement Workday Human Capital Management, Payroll, and Financials business processes and technology, letting our customers focus on their business while they gain immediate value. Once live, we also provide expertise and resources as needed to support the customer’s individual Workday solution.

TopBloc is committed to providing employees with an environment that provides continuous learning, career development, and a sense of belonging. We are looking for a Workday Change Management Consultant I who is passionate about working in a collaborative environment and has the ambition to be a driver for success.

 Requirements (What We’re Looking For):

• Bachelor’s degree, preferable in Human Resources, Financials, Organizational Design, Organizational Development, Change Management; or equivalent experience (required)

• 1+ years of experience supporting the development of training or change management-related deliverables for clients/customers across various industries (required)

• Consulting experience either as an internal Workday consultant or with a consulting/software company(preferred)

• Workday consulting certification (preferred)

• Experience with Human Resource or Financial cloud-based system implementations, Workday Launch methodology (preferred) 

• Experience with training development of visual job aids, instructor-led trainings and training delivery (preferred)

• Experience working with e-learning tools such as Captivate, Articulate, or Camtasia (preferred) 

• Prosci Certification (preferred)

• Passion for exceptional customer service and customer collaboration

• Advanced knowledge of Google Workspace and Microsoft Office Suite, particularly Microsoft Excel, PowerPoint, Google Sheets and Google Slides

• Excellent organization skills with the ability to manage multiple projects and initiatives simultaneously

• Strong communication skills, both written and oral

• Experience interacting and collaborating effectively with clients and co-workers in a positive manner that engenders confidence and trust

• Effective problem solver with the ability to consider alternative and diverse perspectives to meet customer expectations

• Ability to travel 25% - 50%

Responsibilities (What You’ll Do): 

• Work directly with clients/customers and with internal functional team members to understand process impacts caused by the transition to the Workday software, including understanding client tenant configurations for better delivery of change management deliverables

• Develop and design client-specific training materials, including: visual job aids, instructor-led training presentations, and e-learning videos

• Deliver instructor-led training sessions to the client

• Work with the Change Management Architect/Lead in the implementation of change management deliverables/activities for clients/customers, including: readiness assessment, stakeholder analysis, change impact assessment, champion network, communications plan, training plan, education materials, and user adoption metrics

• Shadow current projects to build a deeper understanding of TopBloc’s Change Management methodology and develop Workday technical expertise

• Participate in client/customer calls, take meeting notes, or lead when called upon to by the Change Management Architect/Lead

• Work on assigned internal team initiatives to improve department deliverables, including providing input for project communications, work with functional leads and/or clients to develop and review content, identify future change management opportunities and services, etc.

• Attend Workday training and pass the certification process (unless already certified), then maintain certification

Physical Requirements: 

• Prolonged periods of sitting at a desk and working on a computer

Benefits (What We’re Offering):

• Fast-paced and result oriented work culture with compe