Field Support Technician - 1st Shift (Onsite)
RTXAbout the role
Date Posted:
2026-06-02Country:
United States of AmericaLocation:
US-SC-NORTH CHARLESTON-5400-CUST ~ 5400 International Blvd ~ INTERNATIONAL (External Site)Position Role Type:
OnsiteU.S. Citizen, U.S. Person, or Immigration Status Requirements:
This job requires a U.S. Person. A U.S. Person is a lawful permanent resident as defined in 8 U.S.C. 1101(a)(20) or who is a protected individual as defined by 8 U.S.C. 1324b(a)(3). U.S. citizens, U.S. nationals, U.S. permanent residents, or individuals granted refugee or asylee status in the U.S. are considered U.S. persons. For a complete definition of “U.S. Person” go here. https://www.ecfr.gov/current/title-22/chapter-I/subchapter-M/part-120/subpart-C/section-120.62Security Clearance Type:
None/Not RequiredSecurity Clearance Status:
Not RequiredAt RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.
Collins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defense industry. With a comprehensive portfolio and deep technical expertise, we help customers meet the demands of the global market. Join us and help shape the future of aerospace and defense.
Collins Aerospace is hiring for a Field Service Technician to support our 1st Shift. 1st Shift Hours: 6:00am - 2:30pm.
What You Will Do
Provides technical support while coordinating activities with aircraft OEMs and airline customers
Demonstrates behaviors in line with Collins Leadership Behaviors and Values
Provides support to customers in solving technical problems incurred in the installation or operation of company products; consults with customers regarding pre and post-installation problems; may review customer equipment interface requirements
May familiarize customers with the maintenance and use of their products and drawings
Troubleshoots and diagnoses system/equipment interfaces problems during installations
Performs preventive maintenance, modifications, and field changes to installed equipment as necessary
Provides support in the conduct and performance of equipment/system acceptance testing following installation
Use applicable drawings and tools to troubleshoot problems
Ensure all necessary documentation is correct and completed for works carried; and, all systems are updated and reflect current status against daily work plan (Velocity/CMES, WUC’s)
Assists engineering in determining and solving equipment design problems, evaluating product performance, and conducting field trials
Travel independently when needed to other locations to work in support of products
Read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
Write reports, business correspondence, and procedure manuals
Present information and respond to questions from groups of managers, clients, customers, and the general public
Define problems, collect data, establish facts, and draw valid conclusions
Interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
This position frequently requires standing, walking, sitting, using hands, reaching, climbing, stooping, kneeling, crouching, crawling, talking, and hearing, as well as vision abilities including close, distance, color, peripheral, and depth perception, and focus adjustment
While performing the duties of this position, the associate is occasionally exposed to heat, cold, wet and/or humid conditions, as well as outdoor weather conditions
The associate must occasionally lift and/or move up to 25 pounds
Qualifications You Must Have
Typically requires an AA/AS degree (or other 2-year post high school training) with a minimum of 6 years of relevant experience
Experience with electrical and systems troubleshooting in aerospace of equivalent environment
Qualifications We Prefer
Experience within the aerospace interiors industry, or an equivalent field
What We Offer
Some of our competitive benefits
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