Senior Operations Analyst

Description

Tango is a successful, market leader, a live-streaming Platform with 500+ Million registered users, in an industry projected to reach $240 BILLION in the next couple of years. 

The B2C platform, based on the best-quality global video technology, allows millions of talented people around the world to create their own live content, engage with their fans, and monetize their talents.

Tango live stream was founded in 2018 and is powered by 400+ global employees operating in a culture of growth, learning, and success!

The Tango team is a vigorous cocktail of hard workers, creative brains, energizers, geeks, overachievers, athletes, and more. We push the limits to bring our app from “one of the top” to “the leader”. 

The best way to describe Tango's work style is not to use the word “impossible”. We believe that success is a thorny path that runs on sleepless nights, corporate parties, tough releases, and of course our users' smiles (and as we are a LIVE app, we truly get to see our users all around the world smiling right in front of us in real-time!).  

Do you want to join the party?

!Please note this position is on-site in the Warsaw office.

!Please also attach the Cover letter.

Responsibilities

FinOps Analysis-

• Monitor and analyze cloud costs across multiple platforms, identifying optimization opportunities.
• Generate consolidated FinOps reports covering cloud expenditures and vendor costs, ensuring accuracy and clarity.
• Collaborate with finance and engineering teams to implement cost-saving initiatives without compromising operational effectiveness. 
• Develop Domain economy / Feature economy / User economy analytical frameworks.
• Do alternative vendor research and analysis.

Development Productivity Analysis-

• Create and maintain metrics dashboards to evaluate engineering team productivity, leveraging frameworks like DORA (Deployment Frequency, Lead Time, MTTR, Change Failure Rate).
• Analyze code deployment workflows and identify bottlenecks or inefficiencies.
• Recommend and support the implementation of tools and practices to improve software delivery processes.
• Collaborate with R&D managers to ensure data-driven decision-making in development operations.

Production Operational Performance and Stability-

• Analyze incident trends and system performance to identify recurring issues or risks.
• Develop and maintain dashboards and KPIs to monitor production stability and operational health.
• Provide insights into incident root causes and recommend proactive measures to improve system reliability.

Requirements

• 4+ years of experience in a data analyst role, ideally in FinOps 
• Advanced SQL skills, with the ability to execute optimized queries using multiple data sources
• Practical experience (1+ years) with BI tools such as Looker/Tableau/Power BI, etc
• Ability to work with a large amount of data, create reports, and recognize patterns
• Self-motivation, proactively going beyond the call of duty
• Excellent written and verbal communication skills
• English language proficiency - B2 is the minimum

 Would be a plus:

• Experience with performance metrics and frameworks such as DORA and operational monitoring systems
• Familiarity with cloud platforms (e.g., AWS, GCP, Azure) and associated cost management tools
• Experience in FinOps practices, including cloud cost optimization and forecasting
• Familiarity with CI/CD pipelines, software development workflows
• Experience with Python (standard stat. libraries)

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