Sr. Field Applications Engineering Manager

About Silvaco, Inc.

Silvaco is a publicly traded company on the Nasdaq market under the symbol SVCO. For over three decades, Silvaco, based in Silicon Valley, California and with global locations around the world has solved semiconductor design challenges by offering affordable and competitive TCAD (Technology Computer Aided Design) software, EDA (Electronic Design Automation) software, proven design IP (intellectual property), and world class support to engineers and researchers across the globe. Silvaco solutions span from atoms to systems: starting with simulation of material behavior impacting semiconductor devices, to design and analysis of transistor circuits, and lastly providing IP blocks for systems-on-chip (SoC) designs. 

JOB SUMMARY

A successful Field Application Engineering (FAE) Manager in Silvaco has domain expertise in merits of software modeling, software simulation and technologies in semiconductor and photonics markets. Understanding customer needs to replace costly prototyping vs modeling and simulation in market segments such as displays, power semiconductors, IC design, and manufacturing are key factors for success in this role at Silvaco.  

The FAE manager is responsible for determining customer needs, and potential new applications of Silvaco software, models, and semiconductor IP. The FAE manager in working with the sales team and R&D team to set FAE team’s priorities, to help close deal opportunities. The FAE manager with be the catalyst in  three sales process focus areas, namely: maintaining existing accounts by providing extraordinary support, expanding in the existing accounts by understanding and being knowledgeable about the customer applications, and landing of new opportunities where customers are identified but require domain knowledge of how Silvaco products can be utilized to their benefit and help justify return-on-investment at the customers.  

As a technical expert, the FAE manager exhibits technical knowledge of Silvaco product offerings and expertise in the product workflow and objectives for creation of ASICs, photonics devices such as displays, sensors, and SoCs to advise customers in their modeling, and simulation efforts and address their technical obstacles. In so doing, they work as a partner to the sales teams to understand technical values and tradeoffs to our solutions as perceived by the customer and help determine account strategy for continued growth. 

The FAE manager, and the FAE team, works closely with key customers to:

• Gain insight into customer technical roadmaps and immediate challenges and recommend solutions in line with Silvaco capabilities and offerings. Here you need to be an out-of-the box thinking for landing and expanding accounts.

• Understand customers’ success criteria and jointly implement evaluation plans to demonstrate and validate Silvaco’s solution. 

• Provide training and instructions to customers to reduce their friction in adopting and using Silvaco tools while gaining additional understanding of the customers’ application. 

• Collaborates with customers’ implementation teams to troubleshoot problems, develop solutions, and propose additional features, modules, and/or products based on customers’ requirements.

FAE managers play key roles in Silvaco’s account strategies ,planning, collaborating ,providing input to sales plans and enhancing Silvaco’s differentiable technical positioning as applicable to the customers' workflow

• Documenting evaluation plans and customer support cases in Salesforce CRM

QUALIFICATIONS AND REQUIRED EXPERIENCE:

Minimum Requirements:

•       Masters Degree or equivalent in Electrical Engineering, Microelectronics Engineering, Solid State Physics, or

semiconductor related academic program or Bachelors Degree considered with strong industry experiences

•       More than 8 years of industry experience

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