Front Desk Rep | Fitness Center | PRN status

Join our Fitness Center Team!

Our Mission: Quality, compassionate care for all.

Our Vision: Reimagine health care through connection, service and innovation.

Our Core Values: Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence.

Logan Health Fitness Center in Kalispell, MT, is looking for a PRN Front Desk Representative to be part of their team.

What you'll be doing:

This position serves as the front-line contact for the Fitness Center and provides exceptional customer service.  Exhibits a thorough knowledge of all programs, policies, services, and membership rate information as it relates to the assigned area(s).

What we offer:

• Positive and fun work environment!

• Fitness Center Membership discount

• Matching 401(k)

• Employee Assistance Program (EAP)

Qualifications:

• Minimum of one (1) year customer service or administrative support experience required.

• Current CPR certification successfully obtained within ninety (90) days of hire.

• Minimum of one (1) year work experience in a fitness facility preferred.

• Excellent organizational skills, detail-oriented, a self-starter, possess critical thinking skills and be able to set priorities and function as part of a team as well as independently.

• Commitment to working in a team environment and maintaining confidentiality as needed.

• Excellent verbal and written communication skills including the ability to communicate effectively with various audiences.

• Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.

• Possess and maintain computer skills to include working knowledge of Microsoft Office Suite and ability to learn other software as needed.

Job Specific Duties:

• Greets members and guests in a friendly, professional and enthusiastic manner.  Handles requests while exhibiting exceptional customer service and timely delivery.

• Maintains a thorough knowledge of programs, services, and provides membership rate information.

• Performs check in duties of customers per department procedures.

• Accurately and efficiently retrieves paperwork and performs data entry for account maintenance of accounts.

• Maintains a working knowledge of club management software, integrated apps and other necessary computer applications.

• Registers and/or makes reservations for customers into programs, camps, tennis and fitness orientations.

• Monitors entry into assigned area(s) per department procedure and protocol. 

• Accurately performs opening and closing procedures per department protocol.

• Efficiently and accurately handles payments, point of sale entries, end of day reconciliation, and deposits, according to policies and procedures. 

• Stays up to date and proficient in issues related to safety and emergency procedures.

• Assists with cleaning front desk and lobby area per department procedures.

The above essential functions are representative of major duties of positions in this job classification.  Specific duties and responsibilities may vary based upon departmental needs.  Other duties may be assigned similar to the above consistent with knowledge, skills and abilities required for the job.  Not all of the duties may be assigned to a position.

Maintains regular and consistent attendance as scheduled by department leadership.

Shift:

Variable (United States of America)

Schedule: PRN (scheduled as needed). Shifts may include weekends as well as day or evening shifts.

Logan Health operates 24 hours per day, seven days per week.  Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed.

PRN positions (also referred to as Casual, As Needed, or Per Diem) at Logan Health offer flexibility and are designed to provide coverage during busy periods, employee absences, and vacations, making them an excellent opportunity to support the team as needed. PRN employees can participate in a matching 401(k) plan and have access to the Employee Assistance Program. Additionally, they may qualify for hourly differential pay for certain shifts or hours, offering extra compensation based on department-specific scheduling needs. Pay rates and scheduling practices may vary by department.