Manager, Culture, Inclusion and Engagement (Hospitality Solutions)

Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. 

Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.

Simply put, we connect people with moments that matter.

NOTE: TPG Capital, a global alternative asset management firm, recently acquired Hospitality Solutions. Over the coming months, Sabre is working with TPG to formally separate the Hospitality Solutions business from Sabre. It is important to understand that while you will be employed by a Sabre legal entity, your role will be to support the Hospitality Solutions business, which is now owned by TPG.
 

Hospitality Solutions, formerly part of Sabre Holdings, is a global leader at the forefront of hospitality technology powering over 40,000 properties across 174 countries. Celebrated for our innovative and customer-centric approach, we deliver integrated platforms for distribution, reservations, retailing, and guest experience to both renowned hotel brands and independent properties worldwide.

Overview 
 

The Manager, Culture, Inclusion & Engagement is responsible for designing, delivering, and sustaining programs that shape the culture and employee experience at Hospitality Solutions. This role leads key efforts that strengthen belonging, inclusion, recognition, employee connection, employee voice, and social impact across the company. Partnering closely with the People Experience team, HRBPs, and business leaders, the Manager ensures cultural experiences align with our mission, values, and ways of working. The role strengthens employee involvement by coordinating councils, ambassadors, Employee Resource Groups, and other engagement channels that help bring culture to life across global teams. Success requires strong program management, effective stakeholder engagement, and the ability to translate feedback, engagement data, and culture insights into actions that elevate the employee experience. 

Responsibilities 
 

• Activate and amplify Core Values through storytelling, leader enablement, and integration across the employee experience. Design and coordinate the Core Values launch campaign; develop activation toolkits and communication assets in partnership with Employee Communications. 

• Embed values into onboarding, recognition, leadership development, and performance practices. Build ongoing storytelling moments and cultural rituals that reinforce values in daily behaviors. 

• Support DEIB programs, Employee Resource Groups, inclusive leadership and inclusive language efforts, and cultural celebrations with structure, tools, and governance. 

• Monitor inclusion and belonging sentiment using engagement insights and feedback loops. 

• Manage the Voice of the Employee program including engagement, lifecycle, and pulse surveys; listening sessions; roundtables; and feedback channels. Synthesize employee insights into clear themes and recommendations; support leader action planning. 

• Lead the recognition programs including the recognition platform, Core Values Awards, Service Milestones, peer recognition campaigns, and other moments that matter (birthdays, work anniversaries). Partner with L&D and HRBPs to embed recognition into leadership and onboarding practices. 

• Manage the Hospitality Solutions Gives Back strategy, includi