Executive Assistant

Employment Type

Permanent

Closing Date

11 Jan 2024 11:59pm

Job Title

Executive Assistant

Job Summary

Job Description

Connect with Telstra

We’re all about helping our customers connect faster, better, and smarter. And that’s where you come in, to help us realise our purpose to build a connected future so everyone can thrive.

Make a Difference

As part of Global Networks and Technology, your mission will see you working at the forefront of technology, delivering innovative solutions on a scale you won’t find elsewhere.

Your work will expose you to innovative thinking, technologies, and global best practice. As we grow, you'll grow, and this will extend onto building your own valuable talents and skills here with us.

About the role

As a Security Engineering - Executive Assistant, you play an important role in providing professional, responsive and in confidence support to assigned Executives and their broader teams, in order to enable them to focus on their key priorities and to better focus on value-adding internal and external customer service needs.

You thrive on adding great value for Telstra by ensuring timely and effective alignment of your Executives’ schedule to strategic and business priorities and presenting as a brand ambassador internally and externally.

Your responsibilities will grow to encompass a diverse range of tasks, including traditional executive support functions, and some specialised activities relating to purchasing and invoice administration.

The role reports to our Security Engineering Executive in Melbourne. While the preference is for a candidate based in Melbourne, this role is also open to applicants from other states across Australia.

This is how you'll bring the purpose of your role to life:

• Provide consistent, confidential, and comprehensive executive support as required to your assigned Executives in the coordination of diary and schedule management, including attending relevant meetings and actioning of any related tasks and dictation.

• Collaborate with members of the Executives’ broader teams and external stakeholders to provide support in aspects of event management, travel arrangements and accommodation for your assigned Executives and their teams, ensuring they are in line with Telstra’s policies and procedures.

• Provide support to your assigned Executives in ensuring expense claims and leave requests occur in a timely manner and are handled as per Telstra’s policies and procedures.

• Utilise sound judgement and knowledge of business units to professionally handle inbound calls, e-mails, and other correspondence, ensuring that they are reviewed, actioned and filed in a timely and professional manner.

• Maintain the highest standards of integrity and handle sensitive information with utmost confidentiality.

• Participate in continuous improvement initiatives such as streamlining processes, eliminating unnecessary steps, and using the best technology available to enhance the efficiency and effectiveness of your delivery in the role.

• Collaborate with members of the Executives’ team to seek input to solve problems that arise, redirecting urgent issues and complaints to the most appropriate individuals, ensuring the relevant stakeholders and Executives are kept abreast of details or outcomes.

• Take ownership for maintaining accurate and up to date files and documents, ensuring they are organised for quick retrieval of essential information.

• Leverage sound interpersonal skills and knowledge of office administration to collaborate and guide members of your Business Unit in the delivery of ad hoc tasks in line with Agile and the Telstra Ways of Working.

• Explore alternatives when problem solving that gain the support and acceptance of all parties and maximise benefits to the organisation.

• Demonstrate the ability to work independently while also contributing effectively within a team environment, ensuring seamless collaboration and task execution.

About you

Essential

• Ability to work autonomously and within a team environment.

• Communication skills

• Confidence in decision making.

• Integrity and discretion

• Interpersonal skills

• Leadership skills

• Office administration skills

• Problem Solving

• Project management and/or coordination

• Stakeholder management skills

• Time management and prioritisation

• Exceptional Organizational Skills

Desired

• Inquisitive and Learning Orientation: Demonstrate curiosity and an eager